As a Program Manager at Viral Nation, I lead the delivery of innovative and user-friendly influencer marketing solutions that connect brands with millions of engaged consumers. I have over 7 years of experience in managing web applications, product development, and quality assurance projects across multiple platforms and industries.My core competencies include leading cross-functional teams, creating and executing product roadmaps, resolving complex issues, and ensuring customer satisfaction. I am also skilled in web development, cloud management, and Jira Service Desk. I have created a change management policy to improve the development and design request control and the prediction of completion timelines. I am passionate about creating products that solve real problems and delight customers.