I currently build custom hand made furniture from start to finish for both residential and commercial customers. This includes but is not limited to floating shelves, tables, and any custom office, kitchen or bedroom pieces.

Reviewed, analyzed, and communicated paperwork deficiencies to advisors. Researched complex account histories to satisfy FINRA inquiries or beneficial ownership questions.*Helped advisors learn best practices to improve their experience with the home office as well as their efficiency *Helped department decrease number of items requiring revisions by 33%*Identified requests on a daily basis that violated company policy, regulation, tax law, or that may have presented AML concerns*Collaborated with other departments to address more intricate situations when necessary*Tracked rejections of client checks in a central location to identify trends and maintain compliance. *Produced reporting based on this data each month. Pivot tables and charts utilized to help visualize trends*Assisted in development and completion of projects for the team, such as training resources for our financial advisors.

Conflict resolution with unhappy or dissatisfied customers. Day-to-day management of up to 45 employees to keep everything running smoothly.*Implemented and developed new procedures to help decrease the labor on one department by halfSought out cross-training in programming and system maintenance to fill need during uncovered times of day*Developed SOP and populated data per that procedure on a weekly basis to maintain documentation and improve sales predictions and profitability. Shrink decreased by 300%

Full management responsibilities training for position as store operations manager

full management responsibilities training for position as general merchandise management

responsible for store and full management of upto 24 employees

front end Manager, Cash accountability