Jason Tessler Email & Phone Number

• Assessed daily transactions, monitored alerts, understood indicators and context of the transaction activity to decide on the appropriate course of action using tools like Salesforce, AML Insights, Check Visions, and.
• Conducted objective, thorough, and timely investigations into allegations of fraud to determine first party fraud, elder abuse, and Synthetic Identity.
• Evaluated alerted activities, making decisions based on investigation and in accordance with internal rules and guidelines.
• Achieved quality (QA) scores of 95% or higher with many months at 100% during 15-month contract.
• Consistently met or exceeded target production metrics of 35 alerts per week.
• Utilized working knowledge of Bank Secrecy Act and Anti-Money Laundering laws to ensure the bank’s compliance.

United States

• Investigated suspicious activities arising from account surveillance and branch escalations.
• Reviewed consumer and business account transactions for suspicious activity.
• Documented and reported all findings in case management software.
• Prepared management reports on department activities and findings.
• Performed Below the line, AML systems testing to test how accurate the AML systems worked.
• Covered and decisioned multiple alerting AML transaction types proficiently.

• Accurately identified and assessed home damage and informed clients about necessary repairs.
• Communicated with policy holders, clients, and pertinent parties.
• Performed thorough inspection of homes and created appropriate estimates.
• Worked closely with construction/roofing professionals to discuss and negotiate repair pricing and assess liability.
• Aimed to provide clients with the highest level of customer service possible.

United States

• Analyzed reports for discrepancies and suspicious activities.
• Collected and examined financial statements and documentation.
• Promoted from Assistant manager to General manager in 6 months.
• Lead employee development and company targets.

Communications/Psychology

Activities and Societies: Leadership Development, Outreach Programs While in College, I studied numerous communications and psychology.

Diploma

Activities and Societies: Chamber Singers, Deca, After school sports, Volunteer groups