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@thelondonclinic.co.uk
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Jason Wright is listed as Transformative change lead, with extensive skills and experience to drive efficiency and excellence in customer services through outstanding programme leadership. based in Northchapel, England, United Kingdom. AeroLeads shows a work email signal at thelondonclinic.co.uk and a matched LinkedIn profile for Jason Wright.
Jason Wright previously worked as Delivery Director at The London Clinic and Head of Non-Clinical Operations at The London Clinic. Jason Wright holds Bachelor Of Science - Bs, Hotel, Catering And Tourism Management, 2:2 from University Of Surrey.
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I am a proven leader with over 30 years’ experience in multi-centre operational management and in leading project teams focused on strategic business change and improvement. In my most recent role at The London Clinic, I have led an on-going project focus on driving efficiency, which resulted in significant business benefits over a 5-year period. I have managed comprehensive people-change programmes, including leading the transition of UK and European-based contact centre operations to offshore locations.I drive business transition and improvement in a collaborative, approachable and enthusiastic way. I pride myself on my high EQ, integrity and empathy – traits that have been honed through years of leading people through change. It is these traits, combined with a willingness to be fully accountable and take a decisive approach when required, that have laid the foundation of my success in all my previous roles.
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London Area, United Kingdom
Responsibility for identifying and improving business processes to reduce cost and revenue leakage:>Oversaw a project focused on the introduction and standardisation of new processes for the improved recording of nursing activity and consumables on nursing wards, resulting in incremental gross revenue capture between 2018 and 2023.Focus on continuous.
London Area, United Kingdom
Led a team of over 300 staff responsible for providing catering, housekeeping, reception, security and other non-clinical support services across the hospital.Drove a focus on improving the patient and visitor experience:> Increased the overall patient satisfaction score for customer service by non-clinical teams to patients and visitors from 92% to 96%.
Responsibility for delivering lastminute.com and Holiday Autos offline sales and customer service operations in Europe – 2 million customer contacts a year; €135M in turnover and €15M in revenues.Service and sales provided to customers through 11 contact centres, staffed by 500 'in-house' and partner vendor staff.Accountable for determining, planning and.
Oversaw operations of 3 UK sales call centres both company-owned and outsourced.Leadership and key staff communications and support role in a business change programme over a period of 2 years. Focus on transition of over 200 customer service and sales staff roles from the UK to India and Poland.
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Jason Wright is listed as Transformative change lead, with extensive skills and experience to drive efficiency and excellence in customer services through outstanding programme leadership..
AeroLeads has found 2 work email signals at @thelondonclinic.co.uk for Jason Wright.
Jason Wright is based in Northchapel, England, United Kingdom.
Jason Wright has worked for The London Clinic and Lastminute.Com.
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Jason Wright holds Bachelor Of Science - Bs, Hotel, Catering And Tourism Management, 2:2 from University Of Surrey.
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