Operations Manager
Current• Direct operations for a 15-person agency, creating online and print collateral• Manage high-visibility projects in support of product launches and signature product lines• Collaborate with stakeholders (marketers and other internal clients) to conceive and create projects that reflect their brand identity and messaging• Review marketing and proofreader edits for clarity and appropriateness, conducting QC on changes to files• Supervise project management department of 6• Establish and maintain relationships with entire department staff to assess group and individual function, assisting where necessary• Conduct vendor relations• Create and deliver reporting to upper management• Refine existing workflow and prepare an updated "process bible" in collaboration with creative director for design and messaging• Help identify and onboard a new project management platform• Organize and lead weekly status meetings, coordinating internal resources and removing blockers• Take on tasks and initiatives as needed to assist department head