---Product/Feature Definition---Drives direction and definition of product lines through product and feature requirements, in an agile style, for both the Platform/Hardware and Serviceability domains within the Midrange and Entry Solutions Division. Tasks include: • Communicating product functionality, value proposition, vision, and product roadmaps to customers and internal audiences • Analyzing customer needs, market/competitive data, revenue figures (Tableau), and other product information to make strategic roadmap and volume forecasting decisionsManages the collection and definition of candidate features across all cross-functional areas resulting in the Product Requirements Document. Ensures the right blend of trade-offs to maximize product impact in the marketplace (competition, timing, costs, and internal capabilities).---Business Strategy---Responsible for end-to-end business of product families while working closely with Manufacturing, Hardware Engineering, and Supply Chain teams. Tasks include:• Creating and validating product bill of materials and product structures using SAP• Defining packaging, ordering and manufacturing rules• Ensuring proper certification for global shipments• Evaluating vendor roadmaps, component end of life and last time buy dates• Assessing product costs to continue improving the business’ financial margins• Assisting with end of life plans for product linesPartners with Customer Support teams to design for ease of serviceability and sustain customer satisfaction.---Sales Enablement---Supports senior staff with research, development, and presentation of new product concepts to gain timely management approval and handling of issues.Collaborates with peers to develop and implement a company-wide go-to-market plan for a product, working with all departments to execute.Leverages product/market knowledge to assist cross-functional groups including Product Marketing and field personnel with training content.

---Program Management---Managed VNX BU CSE Team (35+ team members) involvement in new product development and testing of EMC products. Always looked to improve EMC's products to meet customer's expectations for feature functionality, end-to-end experience, and overall usability. Tasks included: • Attending regular meetings with program management teams • Identifying/committing to program deliverables • Controlling CSE lab inventory • Communicating program statuses/updates to CSE teamAssisted management in the creation of a monthly newsletter, summarizing CSE customer engagement. It's sent and read by 150+ management and senior staff members including the President of the Core Technologies Division.Organized/managed cross-functional meetings (i.e Brought teams together to discuss customer experience and developing ways to improve it).---Beta/Product Testing Coordination---Coordinated and managed Beta/product testing for all VNX BU products with internal EMC staff and external customers. Tasks included: • Development of test schedules • Soliciting customers for testing • Obtaining legal contracts • Leading regular tiger teams • Shipping of test equipment to/from customer sites Presented results of testing to management and other program stakeholders. Reports included graphs, tables, and summaries of all testers' feedback, defect counts/trends, issues, and ways to eliminate/mitigate risk.---Product Testing---Involved in testing of new products/features by working with engineering and development teams to fix defects and engaging with customers, as part of Beta and other product tests, ensuring features adhere to specifications. I provided: • Technical documentation, white papers, presentations • Product training/demonstrations • Trade show participationPublications include EMC Data At Rest Encryption for VNXe: Self-Encrypting Drives and EMC Fully Automated Storage Tiering for Virtual Pools.

• Interfaced measurement equipment to laboratory computers.• Designed and developed a LabVIEW program to remotely control environmental chambers.• Created a program to manipulate and perform various calculations on large data files. • Designed SolidWorks model of a pressure stand to be installed.

• Performed preventive maintenance on regularly used medical equipment, including bedside monitors• Collaborated with nurses and colleagues to quickly diagnose and repair equipment issues.• Ordered parts and manuals from equipment vendors for clinical engineering department.

• Assisted with the care of mentally disabled residents.• Coached an individual in job skills; Tutored in math, reading and writing skills.