• Performed in-depth, prescriptive margin analysis for service projects. Financial reporting, revenue forecasts, margin reporting, budget-to-actual variance, and a parametric P&L for predictive service margin analysis.• Collaborated with Sales to ensure revenue forecast accuracy; provided ad-hoc support.• Ensured accounting and sales tax compliance; assisted with financial audits. • Supported revenue growth and cash collection through customer engagement/budgeting.• Assisted with A/P and General Ledger.• Special projects including simplified pricing model and PPP Loan Forgiveness 2.• Highlight: Took on additional sole leadership responsibility during period of company transition. Developed new training program, hired offshore A/R team and got them up to speed over 7-months.

• Invoiced clients for services rendered and engaged with customers to resolve payment issues.• Assisted with continual improvement between A/R and IT to streamline billing and collections. • Collaborated with Sales to ensure revenue forecast accuracy.• Created forward-looking “PO Burns” to measure a project’s remaining funds vs project’s completion rate.• Briefly assumed full A/R duties.• Performed ad-hoc cost analysis.• Highlight: Reduced invoicing speed by 20% by developing new system functionality.

• Collaborated with cross-functional teams including client services and supply chain to analyze business needs and service accounts. • Analyzed sales data ensuring compliance with revenue recognition principles, prepared sales forecasts. • Processed and invoiced sales orders and coordinated product returns.• Provided exceptional customer service handling and resolving problems timely. • Oversaw multiple eCommerce websites and spearheaded numerous projects.• Ensured data integrity through periodic audits and validation checks.• Highlight: Analyzed and identified 80 AT&T part numbers eligible for price increases that fell below company margin targets.• Highlight: Led special project analyzing 5K+ customer addresses to validate data integrity and delete outdated information.

Merchandised and staged products while providing impeccable customer service. Ensured on-site security.• Reduced labor costs by 20% within six months by assuming managerial duties and strengthening internal controls over cash box procedures.

Performed daily duties including stocking shelves, ordering groceries, and building store displays within frozen and dairy departments. Oversaw frozen food orders and maintained organized back-stock area. Provided customer assistance by providing product knowledge and recommendations.• Increased sales 20% within four months by streamlining freezer back-stock processes.• Reduced dairy costs by 10% via instituting audit checks for expiration dates.