Jason Tan Email & Phone Number

Phoenix, Az, Us

Phoenix, Az, Us

Laie, Hawaii, United States

• Developed a real-time monitoring dashboard for tracking external service statuses with caching and queuing to ensure high data accuracy and minimize latency.• Developed a web API using ASP.NET Core to automate the management test records of 3000 users and reducing manual processing time by 95%.• Integrated SAML Single Sign-On with Quicklaunch IdP and replace cookie-based authentication to enhance web app security.

Lehi, Utah, United States

• Developed a React-based transliterator prototype for an ancient Filipino script, Baybayin.• Developed a prototype for dynamic rendering of PDF documents within web pages using react-pdf and the Adobe PDF Embed API.• Adhered to DevOps best practice and achieved 100% code coverage in unit testing.• Collaborated with UX/UI designers to implement culturally influenced widgets and page to increase outreach of target audiences.

Laie, Hawaii, United States

• Manage an organization of 42 members to share and promote the diverse cultures of Singapore and Malaysia• Held and facilitated cultural events that accommodated up to 168 attendees• Received training in leadership and organizational management.

Laie, Hawaii, United States

• Manage tour itineraries according to the needs of clients and make necessary adjustments timely and professionally.• Group communication and presentation to tour groups up to 20 people.• Integrate the use of technologies on tour such as using the PCC app and website to assist customers.

Philippines

• Pioneered an international internship collaboration between the company and BYUH and achieving a 100% deliverable rate despite 17-hour time zone difference.• Prototyped a CRUD web application using XAMP stack to audit employees’ training record.• Tracked and reported progress and deliverables using Microsoft Teams and monday.com to communicate with the representative of the remote sponsor company weekly.

Puchong, Selangor, Malaysia

• Prepared daily reports using spreadsheets and company application to collect information about the usage and conditions of amenities in shopping mall.• Responded to customer requests by answering questions, providing information, and presenting solutions to problems.• Developed strong, proactive, and customer-focused relationships by managing and reporting written feedbacks to immediate superiors.

Sydney, New South Wales, Australia

• Trained 3 new volunteer representatives, led team of 12, mediated and rectified personal issues and coached to optimal performance through activities, one-on- one interviews, and weekly trainings.• Collected, organized, and reported statistics to upper management timely.• Taught English speaking skills to non-native speakers a group of 20 people.