Jason Ding Email & Phone Number

Melbourne, Victoria, Australia

* Infor ERP Ln (Baan) ERP Business System Support; * SQL database reporting services, queries and administration; * Infor ERP Ln (Baan) DEM flow administration; * Infor ERP Ln (Baan) business System training; * Liaise with external consultants to provide Baan finance support; * Identify and test enhancements of the infor ERP Ln (Baan) application; * Power BI Reports; * create and manage portal reports for HSV retailers and suppliers; * Crystal report writing and crystal Enterprise support; * Create a management dashboard reporting tool; * Help manage, promote and develop the HSV IT helpdesk system.

Melbourne, Victoria, Australia

Highlights:1. Collaborated with ERP implementation consultants to manage business requirements, ensuring successful implementation of the ERP system.2. Worked with data migration consultants to cleanse and migrate business data to the new ERP system.3. Managed impact and change during the ERP transition period, focusing on performance and stakeholder expectations.4. Reviewed and improved support models for international operations, enhancing user experience and resolution turnaround.5. Implemented project collaboration tools, resulting in improved communication and work efficiency.6. Implemented a business-wide security tool for centralized control over critical data.7. Documented existing business processes and standardized them for ERP implementation.8. Analyzed data generation, inputs, and outputs to improve data integrity and report reliability.9. Automated forecasting and procurement processes, reducing manual work and time consumption.10. Reviewed and optimized the customer support system, resulting in faster ticket response and resolution times, improved efficiency, and clearer reporting.11. Sourced cyber security training provider for the business to comply with IT security requirements.

Using BPMN 2.0 and agile sprint approaches to build CRM system and digital marketing tools for a client in art & music education.Perform business process analysis and optimisation for a client in healthcare industry.Using process map to analyse as-is and to-be business processes, perform gap analysis according to requirements elicited from internal and external stakeholders.Provide reporting support for monthly, quarterly and annually sales forecasting and benchmarking. Monitor and analyse sales performance metrics, identify and optimise marketing and sales processes.

Melbournes, Australia

Coordinating and creating systematic ritual between sales and marketing departments, reporting to department heads, ensuring marketing campaigns are aligned with sales activity on a timely basis.Educating the sales team with strategies to form sales action plans. Providing feedback to the marketing team with analytical reports to develop next stage marketing plans. Constantly improving business process efficiency by documenting key steps throughout projects.

Melbourne, Australia

Consulting B2B customers on product portfolio and propose relevant planning to enrich customer’s offering lineup to the market. Understand clients’ business requirements and propose action plans and projects developed by agile methodology. The course of action results in a strong bond between the business and its customers and sales performance. Analyzing filed performance and customer status to provide insights for the business to alter its quarterly planning and strategy.

Melbourne, Australia

Consulting international clients with product distribution and managing order fulfillment, as well as communicating with suppliers with sales forecasting and procurement planning. Organizing on various PR events to ensure marketing goals are fulfilled.Managing brand performance, report monthly and propose future development plans.

Australia

45 Exhibition Street, Melbourne, Vic 3000

323 Huanshizhonglu, Yuexiuqu, Guangzhou, Guangdong, China

Melbourne, Australia

Chadstone Shopping Center

Master Of Business Analytics, Business Analytics

At the present time, it is no longer big fish eats small fish, it is all about quick fish eats slow fish. Making the right decision.

Bachelor Of Science And Computer Science, Project Management And Database Analysis