Jason Ward Email & Phone Number

Montreal, Canada Area

Retaining customers is the single most important issue facing dealerships and manufacturers today. Creating and maintaining loyal service customers is key to maximizing labor and parts sales and capturing follow-ups on vehicle purchases.Today’s dealer systems do not deliver the positive service retail experience customers demand today. This lack of capability results, on average, in a 50% defection rate, leaving 25% unsold service capacity and an average of $400,000 each year in lost… Show more Retaining customers is the single most important issue facing dealerships and manufacturers today. Creating and maintaining loyal service customers is key to maximizing labor and parts sales and capturing follow-ups on vehicle purchases.Today’s dealer systems do not deliver the positive service retail experience customers demand today. This lack of capability results, on average, in a 50% defection rate, leaving 25% unsold service capacity and an average of $400,000 each year in lost gross profit for the service department.Each dealership has the potential to retain its customers, but needs a solution to unlock that potential. Xtime provides that solution - The Xtime Retention System.Xtime’s Dealer Performance Consulting team guides staff through customization of the Xtime Retention System to meet the evolving demands of running a modern service department. The Dealer Performance Consultant (DPC) provides advanced education for dealership staff, as well as identifies opportunities for the dealership to maximize ROI by utilizing Xtime’s many advanced features.DPCs have extensive automotive experience, at both an OEM and dealer level. They will visit the service department team to share insights about dealership service operations, technology, processes and training to help dealerships reach their full potential. Dealerships who leverage the expertise of Xtime DPC realize significant benefits including better show rates, improved shop loading / leveling, higher revenue and profitability. Show less

Montreal, Quebec

Auto Premier the Canadian division of CU Direct Corporation in partnership with Desjardins Group has developed a new and innovative way of connecting the 5M+ Desjardins Members to its automotive dealer partners. Through the espaceauto.com platform the Desjardins member can browse vehicles and obtain a pre-approval in just minutes all in the comfort of his own home.Role:* Build relationships with Automotive dealerships in the Canadian market * Increase volume of inventory… Show more Auto Premier the Canadian division of CU Direct Corporation in partnership with Desjardins Group has developed a new and innovative way of connecting the 5M+ Desjardins Members to its automotive dealer partners. Through the espaceauto.com platform the Desjardins member can browse vehicles and obtain a pre-approval in just minutes all in the comfort of his own home.Role:* Build relationships with Automotive dealerships in the Canadian market * Increase volume of inventory available for retail on the espaceauto.com platform * Increase revenue through dealer participation in the program * Participation in steering committee meetings to continuously improve our presence in Canadian market * Work closely with our partners at Desjardins Group to augment results, traffic and user experience* Attend industry events * Act as a consultant in helping dealers increase visibility, sales, profit margins, ROI* Introduce new ideas to Canadian segment through US best practices and training seminars * Ensuring the development and growth of our company here in CanadaAchievements:*CU Direct employee of the quarter award recipient for 2nd quarter 2014 Show less

Montreal, Canada Area

ADESA is the industry leader in vehicle remarketing offering wholesale solutions to their commercial, institutional and dealer partners. These solutions include online remarketing through their OPENLANE platform, physical auction remarking through ADESA various locations and financing services through their AFC Floor Planning services. ADESA is the one stop shop for automobile buyers and sellers to unite and complete wholesale transactions. Role:* Build business relationships… Show more ADESA is the industry leader in vehicle remarketing offering wholesale solutions to their commercial, institutional and dealer partners. These solutions include online remarketing through their OPENLANE platform, physical auction remarking through ADESA various locations and financing services through their AFC Floor Planning services. ADESA is the one stop shop for automobile buyers and sellers to unite and complete wholesale transactions. Role:* Build business relationships with institutional partners; Honda, BWM, Mercedes-Benz, Audi, Volkswagen, Chrysler and other manufacturers.* Increase volume of vehicles available through OPENLANE platform * Increase and maintain volume of online vehicle sales * Assist Dealer partners with their wholesale transactions * Increase in-lane auction participation and maintain attendance levels and ensure supply of inventory* Participate in industry events * Coach peers on OPENLANE sales platform Achievements:Building the OPENLANE iDEAL program in the QC market from the ground up to account for nearly 60% of overall sales in all of Canada. 121% achievement over goal for 2012Recipient of the KM (killer month) award for the months of May, June, October and November 2012 and July 2013 granted to the top performing sales rep in Canada.Selected as key player for piloting the project of integrating both companies (OPENLANE/ADESA)online sales and auction sales after the sale of OPENLANE to KAR Auction Services. Show less

Bachelor, Economics

Minor in Marketing

D.E.C., Commerce

Graduated with Honours 2003