Jason Cloud
AeroLeads people directory · profile

Jason Cloud Email & Phone Number

Network Support and Contact Center Management at Concord Technologies
Location: Greater Seattle Area, United States, United States 6 work roles 2 schools
1 work email found @concord.net 2 phones found area 937 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email j****@concord.net
Direct phone (937) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Concord Technologies
Role
Network Support and Contact Center Management
Location
Greater Seattle Area, United States, United States
Company size
134 employees

Who is Jason Cloud? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Jason Cloud is listed as Network Support and Contact Center Management at Concord Technologies, a company with 134 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at concord.net, phone signal with area code 937, and a matched LinkedIn profile for Jason Cloud.

Jason Cloud previously worked as Technical Support Lead at Concord Technologies and Multiple Positions at Megapath. Jason Cloud holds Assoicate Of Arts, Computer Science from Wccc.

Company email context

Email format at Concord Technologies

This section adds company-level context without repeating Jason Cloud's masked contact details.

{first_initial}{last}@concord.net
89% confidence

AeroLeads found 1 current-domain work email signal for Jason Cloud. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Jason Cloud

I am a Technical Support professional with experience providing direct support, training, supervision, and management of a broad range of technologies.One of my primary goals when searching for a job is to find a position that affords an opportunity to introduce me to new technology and to advance my knowledge and understanding of my current skills. I absolutely love to learn and am capable of doing so rapidly.A brief summary of my knowledge and experience is as follows:● Technologically proficient with many operating systems, applications, and devices, and protocols. I have experience supporting MacOS X, Linux/Unix, Windows Desktop/Server. I have utilized and configured many connectivity and performance monitoring tools such as Cacti, Nagios, SNMPc, and Broadsoft.I have experience with direct support and remote management of Cisco, Adtran, Sonicwall, Edgemarc, and Juniper appliances.● 4+ years troubleshooting Internet, LAN, WAN, and VPN connectivity issues.I possess high level knowledge of the OSI model and a majority of network protocols on each layer.● Strong multitasking skills and easily able to adapt to evolving responsibilities in a fast paced environment.● 7+ years experience managing various technical support and customer service operations.

Listed skills include Voip, Cisco Routers, Adtran, Vpn, and 32 others.

Current workplace

Jason Cloud's current company

Company context helps verify the profile and gives searchers a useful next step.

Concord Technologies
Concord Technologies
Network Support and Contact Center Management
seattle, washington, united states
Website
concord.net
Employees
134
AeroLeads page
Company profile
View company profile Email format
6 roles

Jason Cloud work experience

A career timeline built from the work history available for this profile.

Multiple Positions

Megapath

Seattle, WA

  • Advanced Voice Services, Tier 2 VoIP / PRI Support
  • Provide direct telephone, email, and remote troubleshooting of VoIP problems and Cisco and Edgemarc routers
  • Assist Tier 1 with advanced technical questions and handle both technical and complaint escalations
  • Diagnose call quality issues via packet capture and analysis of SIP headersAdvanced Support Group, Tier 2 T1, EoC, and DSL Support
  • Provide direct troubleshooting and Tier 1 escalations for T1, Ethernet over Copper, and DSL networks
  • Remote configuration and support of Cisco routers and Adtran CSUs
Feb 2010 - Sep 2011

Trainer - Group Health Cooperative

Pace Staffing Network

- Rapidly and independently learn various functions and modules of Epic HMR within strict deadline requirements- Assist IS consultants with training of clinical staff including Nurses, Nurse Practitioners, and Physicians- Act as Super User support for Urgent Care and clinical staff at go live date

Aug 2009 - Dec 2009

Customer Support Center Manager

American Broadband

- Ensure appropriate staffing levels to ensure 24/7 operability including interviewing and hiring new agents- Develop and implement scalable processes and procedures to streamline network support operations- Ensure client specified SLA goals are met on daily, weekly, and monthly basis- Resolve escalated LAN and WAN connectivity issues via direct support or.

Jul 2007 - Jun 2009

Trainer - Apple Ipod/Desktop Support

Teleperformance

- Train classes of 15 to 30 new hire agents to provide Tier 1 technical support on Apple products including iPod, iMac, G5, and MacBook- Evaluate and adapt curriculum frequently due to evolving product line, client requirements, and trainee needs- Responsible for creating procedures to ensure COPC compliance of both project and call center

May 2005 - Jun 2007

Supervisor - Iomega Technical Support

Teleperformance

- Directly responsible for supervising team of 10 to 25 Tier 1 and Tier 2 technical support agents- Ensure that client specified metrics (AHT, ATR, Wrap, FCR, CSat) are met by the team and project on a consistent basis- Create and distribute daily reports to upper management regarding the metric data and status of the supervised shift- Assist Tier 2 agents.

Mar 2002 - May 2005
Team & coworkers

Colleagues at Concord Technologies

Other employees you can reach at concord.net. View company contacts for 134 employees →

TM Terans Madawa Terans Madawa Colleague at Concord Technologies Colombo, Western Province, Sri Lanka, Sri Lanka View → PK Pradeep Kumar Pradeep Kumar Colleague at Concord Technologies Ghaziabad, Uttar Pradesh, India, India View → CB Cody Bleskacek Cody Bleskacek Colleague at Concord Technologies Eau Claire, Wisconsin, United States, United States View → RR Rajasekhar Reddy Sanagana Rajasekhar Reddy Sanagana Colleague at Concord Technologies Chennai, Tamil Nadu, India, India View → DK Dave Kastl Dave Kastl Colleague at Concord Technologies Portland, Oregon, United States, United States View → EV Edward Venaglia Edward Venaglia Colleague at Concord Technologies Greater Seattle Area, United States View → WH Wiliam Hoffman Wiliam Hoffman Colleague at Concord Technologies Onalaska, Texas, United States, United States View → AB Alex Bondarev Alex Bondarev Colleague at Concord Technologies Methuen, Massachusetts, United States, United States View → AK Amit Kumar Amit Kumar Colleague at Concord Technologies Jaipur, Rajasthan, India, India View → SS Samuel Sekar Samuel Sekar Colleague at Concord Technologies Chennai, Tamil Nadu, India, India View →
2 education records

Jason Cloud education

Assoicate Of Arts, Computer Science

Wccc
FAQ

Frequently asked questions about Jason Cloud

Quick answers generated from the profile data available on this page.

What company does Jason Cloud work for?

Jason Cloud works for Concord Technologies.

What is Jason Cloud's role at Concord Technologies?

Jason Cloud is listed as Network Support and Contact Center Management at Concord Technologies.

What is Jason Cloud's email address?

AeroLeads has found 1 work email signal at @concord.net for Jason Cloud at Concord Technologies.

What is Jason Cloud's phone number?

AeroLeads has found 2 phone signal(s) with area code 937 for Jason Cloud at Concord Technologies.

Where is Jason Cloud based?

Jason Cloud is based in Greater Seattle Area, United States, United States while working with Concord Technologies.

What companies has Jason Cloud worked for?

Jason Cloud has worked for Concord Technologies, Megapath, Pace Staffing Network, American Broadband, and Teleperformance.

Who are Jason Cloud's colleagues at Concord Technologies?

Jason Cloud's colleagues at Concord Technologies include Terans Madawa, Pradeep Kumar, Cody Bleskacek, Rajasekhar Reddy Sanagana, and Dave Kastl.

How can I contact Jason Cloud?

You can use AeroLeads to view verified contact signals for Jason Cloud at Concord Technologies, including work email, phone, and LinkedIn data when available.

What schools did Jason Cloud attend?

Jason Cloud holds Assoicate Of Arts, Computer Science from Wccc.

What skills is Jason Cloud known for?

Jason Cloud is listed with skills including Voip, Cisco Routers, Adtran, Vpn, Network Administration, Networking, Network Architecture, and Osi Model.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Jason Cloud you were looking for.

Jason Cloud
Jason Cloud
Owner At Burgers & Barley
Charlotte, Nc
1 email domain
Jason Cloud
Jason Cloud
Delivery Specialist For Implementations At Invoicecloud
Victorville, Ca
4 email domains
View similar profiles