Jason Copenhaver Email and Phone Number
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A creative and inventive thinker, who craves a challenge and who is not afraid to work outside his comfort zone. Jason is a motivated team player who consistently aims to push revenue expectations and exceed goals. He possesses superb communication skills and is someone who can build up rapport easily, open up clients, find out exactly what they need, and then present them with a wide range of services and solutions. Results orientated, with a focus on bottom line results, he has a track record of achieving and exceeding the standards of performance. He wants to develop his career in a fast moving environment, and is currently looking for a suitable position with a company that values passion, positivity, integrity and hard work.
First Community Bank
View- Website:
- fcbresource.com
- Employees:
- 488
-
Branch Manager IiFirst Community Bank Dec 2021 - PresentBristol, Va -
Branch LeaderFirst Community Bank Jan 2020 - PresentBristol, Virginia -
Bsa/Aml AnalystHighlands Union Bank Dec 2018 - Present -
Personal BankerHighlands Union Bank Oct 2016 - PresentBristol, Virginia -
Back Office ManagerSprint Jul 2012 - Mar 2016Blountville, Tn• Responsible for maintaining process documents for Line of Business that generates $240M annually• Serves as site point of contact for Adjustments and Executive reporting• Responsible for research, resolution, and feedback for Executive escalations• Works directly with Site Director to improve overall performance of the operations • Provides Supervisors and Managers direct performance feedback and coaching• Create and facilitate Continuing Education Courses for the organization -
SupervisorSprint Feb 2006 - Jul 2012Bristol, Va• Responsible for supervising 12-15 individuals in variety of positions (Customer Care, Compliance/Revenue Recovery, Work Force Management, and Quality Assurance)• Conduct feedback coaching sessions and creates action plans to improve areas of opportunity• Identify root causes of negative agent behaviors exhibited and correct knowledge and skill gaps to increase overall performance• Develop new Supervisors by increasing their knowledge of reporting and coaching styles• Serve as Supervisor mentor reviewing performance to maintain consistency -
Quality Assurance AnalystSprint Dec 2000 - Feb 2006Bristol, Va• Monitor calls and provide feedback to Specialists regarding World Class call behaviors, call control, sales, adjustment decisions, and all processes related to the quality of a call• Create and/or participate in monthly promotions that recognize specialist for providing exceptional customer service• Facilitate team meetings in Team Lead’s absence• Facilitate calibrations with Team Leads and Managers to ensure consistency within the center -
Assistant Football CoachBuchanan County R-Iv School District Aug 1998 - Nov 1998Whitewood, Va• Responsible for the development of young men on and off the field
Jason Copenhaver Skills
Jason Copenhaver Education Details
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Business Administration And Management, General -
Business Administration And Management, General
Frequently Asked Questions about Jason Copenhaver
What company does Jason Copenhaver work for?
Jason Copenhaver works for First Community Bank
What is Jason Copenhaver's role at the current company?
Jason Copenhaver's current role is Branch Manager II at First Community Bank.
What is Jason Copenhaver's email address?
Jason Copenhaver's email address is sa****@****ail.com
What is Jason Copenhaver's direct phone number?
Jason Copenhaver's direct phone number is +127649*****
What schools did Jason Copenhaver attend?
Jason Copenhaver attended Emory And Henry College, Virginia Highlands Community College.
What skills is Jason Copenhaver known for?
Jason Copenhaver has skills like Customer Service, Team Building, Telecommunications, Call Centers, Microsoft Office, Sales, Team Leadership, Leadership, Process Improvement, Project Management, Microsoft Excel, Training.
Who are Jason Copenhaver's colleagues?
Jason Copenhaver's colleagues are Caitlin Harris, Tammy Keiser, Sandra Hitt, Gaddiel Letema, Colleen Mcmahon, William Kennedy, Lisa Chambers.
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1deeroaks.com
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Jason Copenhaver
Seattle, Wa -
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1yahoo.com
1 +151360XXXXX
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