Jason Copenhaver

Jason Copenhaver Email and Phone Number

Branch Manager II at First Community Bank @ First Community Bank
bluefield, virginia, united states
Jason Copenhaver's Location
Bristol, Virginia, United States, United States
About Jason Copenhaver

A creative and inventive thinker, who craves a challenge and who is not afraid to work outside his comfort zone. Jason is a motivated team player who consistently aims to push revenue expectations and exceed goals. He possesses superb communication skills and is someone who can build up rapport easily, open up clients, find out exactly what they need, and then present them with a wide range of services and solutions. Results orientated, with a focus on bottom line results, he has a track record of achieving and exceeding the standards of performance. He wants to develop his career in a fast moving environment, and is currently looking for a suitable position with a company that values passion, positivity, integrity and hard work.

Jason Copenhaver's Current Company Details
First Community Bank

First Community Bank

View
Branch Manager II at First Community Bank
bluefield, virginia, united states
Website:
fcbresource.com
Employees:
488
Jason Copenhaver Work Experience Details
  • First Community Bank
    Branch Manager Ii
    First Community Bank Dec 2021 - Present
    Bristol, Va
  • First Community Bank
    Branch Leader
    First Community Bank Jan 2020 - Present
    Bristol, Virginia
  • Highlands Union Bank
    Bsa/Aml Analyst
    Highlands Union Bank Dec 2018 - Present
  • Highlands Union Bank
    Personal Banker
    Highlands Union Bank Oct 2016 - Present
    Bristol, Virginia
  • Sprint
    Back Office Manager
    Sprint Jul 2012 - Mar 2016
    Blountville, Tn
    • Responsible for maintaining process documents for Line of Business that generates $240M annually• Serves as site point of contact for Adjustments and Executive reporting• Responsible for research, resolution, and feedback for Executive escalations• Works directly with Site Director to improve overall performance of the operations • Provides Supervisors and Managers direct performance feedback and coaching• Create and facilitate Continuing Education Courses for the organization
  • Sprint
    Supervisor
    Sprint Feb 2006 - Jul 2012
    Bristol, Va
    • Responsible for supervising 12-15 individuals in variety of positions (Customer Care, Compliance/Revenue Recovery, Work Force Management, and Quality Assurance)• Conduct feedback coaching sessions and creates action plans to improve areas of opportunity• Identify root causes of negative agent behaviors exhibited and correct knowledge and skill gaps to increase overall performance• Develop new Supervisors by increasing their knowledge of reporting and coaching styles• Serve as Supervisor mentor reviewing performance to maintain consistency
  • Sprint
    Quality Assurance Analyst
    Sprint Dec 2000 - Feb 2006
    Bristol, Va
    • Monitor calls and provide feedback to Specialists regarding World Class call behaviors, call control, sales, adjustment decisions, and all processes related to the quality of a call• Create and/or participate in monthly promotions that recognize specialist for providing exceptional customer service• Facilitate team meetings in Team Lead’s absence• Facilitate calibrations with Team Leads and Managers to ensure consistency within the center
  • Buchanan County R-Iv School District
    Assistant Football Coach
    Buchanan County R-Iv School District Aug 1998 - Nov 1998
    Whitewood, Va
    • Responsible for the development of young men on and off the field

Jason Copenhaver Skills

Customer Service Team Building Telecommunications Call Centers Microsoft Office Sales Team Leadership Leadership Process Improvement Project Management Microsoft Excel Training Management Microsoft Word Supervisory Skills Customer Satisfaction Powerpoint Time Management Change Management Team Management Operations Management Supervision

Jason Copenhaver Education Details

Frequently Asked Questions about Jason Copenhaver

What company does Jason Copenhaver work for?

Jason Copenhaver works for First Community Bank

What is Jason Copenhaver's role at the current company?

Jason Copenhaver's current role is Branch Manager II at First Community Bank.

What is Jason Copenhaver's email address?

Jason Copenhaver's email address is sa****@****ail.com

What is Jason Copenhaver's direct phone number?

Jason Copenhaver's direct phone number is +127649*****

What schools did Jason Copenhaver attend?

Jason Copenhaver attended Emory And Henry College, Virginia Highlands Community College.

What skills is Jason Copenhaver known for?

Jason Copenhaver has skills like Customer Service, Team Building, Telecommunications, Call Centers, Microsoft Office, Sales, Team Leadership, Leadership, Process Improvement, Project Management, Microsoft Excel, Training.

Who are Jason Copenhaver's colleagues?

Jason Copenhaver's colleagues are Caitlin Harris, Tammy Keiser, Sandra Hitt, Gaddiel Letema, Colleen Mcmahon, William Kennedy, Lisa Chambers.

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