Jason Corn Email & Phone Number

Kansas City, Mo, Us

• Collaborated with Director level leadership teams to ensure seamless program completion and overall success• Provided strategic direction through an assessment of crucial priorities, fostered collaboration across different departments, and effectively communicating program insights• Implemented data-driven methodologies to identify the root causes of customer escalations and formulated precise solutions aimed at enhancing overall customer satisfaction• Functioned as a subject matter expert, contributing to company-wide projects by identifying gaps and optimizing processes for enhanced outcomes• Championed the establishment of standardized best practices for field sales, streamlining workforce management, and enhancing operational efficiency• Successfully launched numerous products, managing trainings, program implementation, and achieved exceptional sales results• Spearheaded operational expense improvement, ranking in the Top 10%, through strategic planning and execution of key initiatives• Developed emerging leaders to drive organizational growth and employee success in 65+ locations across 4 states

• Implemented comprehensive training programs for new hires and ongoing training for existing team members to ensure product knowledge and sales techniques were up to date• Initiated and led additional development programs for existing RAM leadership team, focusing on advanced leadership skills, coaching techniques, and business acumen• Conducted regular Sync Conservations and set clear expectations for team members, resulting in regular Top 25% performance• Successfully managed day-to-day store operations, including staff scheduling, inventory management, and customer service• Drove NPS & SME to Top 10% while driving down escalations• Store Total Activation Volume and Revenue Generation in Top 15% in Enterprise• Winner Circle award winner in 2017,2019,2020,2021

• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales• Launched quality assurance practices for each phase of development• Designed processes to increase efficiency by minimizing error and reducing repetitive tasks

• Achieved consistently high sales and revenue goals resulting in over $12 million in yearly sales, and consistently ranking as a Top-performing store within area• Drive volume and monitor warranty programs and other services including cell phone activations, internet activations• Hiring team members, training, and development, and updating team members on company policies and program rollouts.• Completed efficient store resets to prepare store for special promotions and seasonal updates