Job Responsibilities:I exhibit my extraordinary expertise in coordinating three sites for Dyneema business group, including Mesa AZ, Stanley NC, and Greenville NC with over 450 users. Managed and supported over 150 cell phones from invoicing to user support for BG. I deploy the desktop and laptop environment through a local contact workforce. I participate and collaborate in a global IT services delivery organization. I participate in security risk assessments/business impact… Show more Job Responsibilities:I exhibit my extraordinary expertise in coordinating three sites for Dyneema business group, including Mesa AZ, Stanley NC, and Greenville NC with over 450 users. Managed and supported over 150 cell phones from invoicing to user support for BG. I deploy the desktop and laptop environment through a local contact workforce. I participate and collaborate in a global IT services delivery organization. I participate in security risk assessments/business impact assessments, and internal compliance audits.Key Achievements:• Led multi-phase Wi-Fi expansion project for 50 access points in 7 buildings on 60 acres at the DSM Dyneema Greenville campus.• Acted as an escalation point for incidents and IT serve/vendor problems by collaborating with suppliers/users.• Contributed to various business-driven ICT projects, including WIFI, Ethernet/fiber, and VOIP expansion.2012-2017 : Dyneema2017-Current : DSM Show less

Job Responsibilities:During this job role, I supported over 200 workstations and laptops, including 40 offsite remote users and 16 rack mount servers located in an onsite data center. I managed an active directory environment and web filtering software.Key Achievements:• Optimized plant efficiency and productivity as well as resolved IT requests/needs by sharing data trends and presenting robust ideas in collaboration with several plant departments.• Improved the… Show more Job Responsibilities:During this job role, I supported over 200 workstations and laptops, including 40 offsite remote users and 16 rack mount servers located in an onsite data center. I managed an active directory environment and web filtering software.Key Achievements:• Optimized plant efficiency and productivity as well as resolved IT requests/needs by sharing data trends and presenting robust ideas in collaboration with several plant departments.• Improved the reliability of server environment and maintenance of workstations by conducting tests and implementing software. Show less