Jason Ferguson Email & Phone Number

ModSquad offers a modern, flexible solution to manage today’s demanding, 24/7 customers. If you need to add, augment, or replace your moderation, customer support, or social media, it’s time to ModSource. Our managed, on-demand teams engage your audience and save you money by providing the coverage you need, when you need it. We have 10,000+ multilingual Mods located in 70 countries and four operations centers, from which we staff teams that resemble your customer base. Cost savings, increased customer satisfaction, and improved processes — it’s why the brands you love already trust ModSquad.

Greater Atlanta Area

Contract community manager - Updated Facebook pages- Ran weekly contests- Wrote content

Atlanta, Ga

Zobee creates social prediction games that allow you to compete with friends in predicting the outcomes of live events.Duties include:- Assist with project management- Coordinate quality assurance- Report on and track analytics- Work with design team to design and document new projects- Manage community and social media

- Project Manager for youth virtual world managing tier 1 customer support- Coordinate company QA activities- Supervise project managers on other projects

In-house Community Manager for Menue Americas' Zombie Mosh and Roman Taxi, providing services including customer support, social media, moderation and QA. Also created daily and weekly reports based on player feedback and Facebook analytics. Assisted with management of virtual marketplace, wrote and designed quests and tutorials, provided in-game copy. Managed moderation and QA services as Community Manager for MyMiniPeeps, a 3D virtual world for kids.

Provided moderation services on numerous online gaming projects.

Xeko (formerly Elf Island) is a virtual world for tweens that leverages the power of fun through gaming, social interaction and storytelling while empowering kids to make a difference in the real world.Duties included: Supervision of a live team of moderators, planning and executing weekly events/contests, maintaining a chat dictionary and dangerous words list, management of support email, assisting with design of features including pets, quests and moderation tools.

Just-RPG (http://www.just-rpg.com) is the source for Role-Playing Game information. We feature reviews, previews, news, and interviews about upcoming and recent RPGs! .Managing editor for over seven years.

Moderate chat, address player inquiries and provide in-game support. Upheld the game's values to assure that the virtual world was enjoyable and safe for all players.

Provide content for site, including game reviews, previews and interviews. Acted as site representative at numerous community events.http://www.strategyinformer.com