Unit Manager Of Training And Quality
Current
Feb 2023 - Present
AeroLeads people directory · profile
Jason Short Email & Phone Number
Unit Manager of Training and Quality, Virtual Support Center, ADT
at
ADT
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Unit Manager of Training and Quality, Virtual Support Center, ADT
Location
Rochester, New York, United States
Company size
Who is Jason Short? Overview
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Quick answer
Jason Short is listed as Unit Manager of Training and Quality, Virtual Support Center, ADT at ADT, a company with 17748 employees, based in Rochester, New York, United States. AeroLeads shows a matched LinkedIn profile for Jason Short.
Jason Short previously worked as Unit Manager of Training and Quality at Adt and Training Manager at Adt. Jason Short holds Master'S Degree, Teaching Reading And Literacy In Adolescence, 4.0 from University Of Rochester - Warner School Of Education.
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ADT
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Profile bio
About Jason Short
• Experienced leader with a growth mindset advancing individual successes through positive reinforcement and goal setting.• Proven educator focused on skill development in traditional, digital, and cultural literacy, as well as verbal and written communication• Over 8 years of experience with instructional curricular design and implementation in multiple fields across age groups and levels of understanding
Current workplace
Jason Short's current company
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Adt
9 roles
Jason Short work experience
A career timeline built from the work history available for this profile.
Training Manager
Created, developed, and implemented training curriculum in Virtual Service, Install, Team Leads, and Universal Admin programs for ADT's new Virtual Support Center.Onboarded 186 Specialists to the Virtual Support Center at ADT, directly managing training and introduction to department policies, processes, tools, and knowledge required for successful job.
Aug 2021 - Apr 2023
Virtual Support Specialist, Service
Solved customer issues and prevented on site technicians from traveling to customer's homes with a variety of troubleshooting resources and experience. Programmed security panels on both heritage and contemporary ADT systems including Resideo/Ademco/Honeywell, Tyco/DSC, and G&E alarm systems. Provided specialized troubleshooting for customer's camera and.
Jun 2021 - Aug 2021
Technical Assistant Group Agent
Customer service liaison and troubleshooting specialist for ADT customers with CCTV and Card Access systems.
Apr 2020 - Jun 2021
Customer Service Agent
General inbound customer service agent providing front line over the phone support to ADT customers.
Jan 2020 - Apr 2020
Instructional Facilitator
Trainer/Facilitator for newly hired employees in Cable Repair for Spectrum Cable Services.Trainer/Facilitator of recursive training for existing Customer Service Representatives for Cable Repair for Spectrum Cable Services.
Jan 2019 - Sep 2019
Customer Service Representative
Customer Service Care Representative for Spectrum Cable Services. Over-the-phone education, troubleshooting, and repair of Spectrum Cable Services for Residential Customers.
Sep 2017 - Dec 2018
Teacher
- Taught English in an all-boys public school setting working to improve English Language Arts skills using data from student performance, NYS Common Core State Standards for English and Literacy, and research-based best.
- Lead-Teacher in the design, sale, and distribution of the first ever Leadership Academy school yearbook with a team of students and staff.
- Responsible for the creation and school-wide implementation of the Leadership Academy Lesson Plan Template used for instruction by all school staff.
- Lead-Teacher responsible for the creation and school-wide implementation of a Positive Behavioral Intervention Systems (PBIS) program. With a team of staff, we petitioned community organizations, businesses, colleges.
Sep 2013 - Jun 2017
Teacher
- Designed and implemented CCSS-ELA aligned 7th grade English Language Arts curriculum with a strong focus on close reading and fundamental literacy skills.
- Participated in the creation and roll-out of a Close-Reading Assessment Program involving all four core subject areas. Created assessments for core-curriculum and aligned with CCSS-ELA Learning targets. Assessments.
- Lead-Teacher of a school-wide literacy night to inform parents, students, and community members about the literacy skills needed for success in education and career pursuits.
Sep 2011 - Jun 2013
Team & coworkers
Colleagues at ADT
Other employees you can reach at adt.com. View company contacts for 17748 employees →
DR
Davina Rhine
Colleague at AdtDallas, Texas, United States, United States
View →
BD
Brice Demuro
Colleague at AdtCroydon Heights, Pennsylvania, United States, United States
View →
AC
Arturo Cáceres
Colleague at AdtSantiago, Santiago Metropolitan Region, Chile, Chile
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HL
Huguette Lapointe
Colleague at AdtSaint-Jean-de-Boischatel, Quebec, Canada, Canada
View →
BO
Benito Ossandon Castillo
Colleague at AdtCoquimbo, Coquimbo Region, Chile, Chile
View →
AS
Avraham S.
Colleague at AdtCoral Springs, Florida, United States, United States
View →
YK
Yushen Kuo
Colleague at AdtMoreno Valley, California, United States, United States
View →
DK
David Kemp
Colleague at AdtAnderson, Indiana, United States, United States
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SB
Shari Bard
Colleague at AdtSan Leandro, California, United States, United States
View →
DR
David Rios
Colleague at AdtRound Rock, Texas, United States, United States
View →
Davina Rhine
Colleague at AdtDallas, Texas, United States, United States
View →
BD
Brice Demuro
Colleague at AdtCroydon Heights, Pennsylvania, United States, United States
View →
AC
Arturo Cáceres
Colleague at AdtSantiago, Santiago Metropolitan Region, Chile, Chile
View →
HL
Huguette Lapointe
Colleague at AdtSaint-Jean-de-Boischatel, Quebec, Canada, Canada
View →
BO
Benito Ossandon Castillo
Colleague at AdtCoquimbo, Coquimbo Region, Chile, Chile
View →
AS
Avraham S.
Colleague at AdtCoral Springs, Florida, United States, United States
View →
YK
Yushen Kuo
Colleague at AdtMoreno Valley, California, United States, United States
View →
DK
David Kemp
Colleague at AdtAnderson, Indiana, United States, United States
View →
SB
Shari Bard
Colleague at AdtSan Leandro, California, United States, United States
View →
DR
David Rios
Colleague at AdtRound Rock, Texas, United States, United States
View →
4 education records
Jason Short education
Master'S Degree, Teaching Reading And Literacy In Adolescence, 4.0
Bachelor Of Arts - Ba, English Literature; Ela Teacher Certification Program, 3.27
Bachelor Of Arts - Ba, English Literature; Ela Teaching Cert. Program, N/A; Transfer To Suny Geneseo
High School Regents Diploma
Canandaigua Academy
FAQ
Frequently asked questions about Jason Short
Quick answers generated from the profile data available on this page.
What company does Jason Short work for?
Jason Short works for ADT.
What is Jason Short's role at ADT?
Jason Short is listed as Unit Manager of Training and Quality, Virtual Support Center, ADT at ADT.
Where is Jason Short based?
Jason Short is based in Rochester, New York, United States while working with ADT.
What companies has Jason Short worked for?
Jason Short has worked for Adt, Charter Communications, Rochester City School District, and Batavia City School District.
Who are Jason Short's colleagues at ADT?
Jason Short's colleagues at ADT include Davina Rhine, Brice Demuro, Arturo Cáceres, Huguette Lapointe, and Benito Ossandon Castillo.
How can I contact Jason Short?
You can use AeroLeads to view verified contact signals for Jason Short at ADT, including work email, phone, and LinkedIn data when available.
What schools did Jason Short attend?
Jason Short holds Master'S Degree, Teaching Reading And Literacy In Adolescence, 4.0 from University Of Rochester - Warner School Of Education.
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