Jason Cook Email & Phone Number

Austin, Texas

• Manage a team of three, responsible for individual tier-one customer accounts; contributing more than $72M of yearly spares revenue
• Ensure the maintaining of spares market share and drive additional growth across new, recaptured, and repair/refurbished business; year over year
• Represent TEL US region in customer global VPA negotiations and execution for key accounts
• Create, negotiate, and analyze customer contracts such as consignment agreements, pricing agreements, credit programs, spares MoUs, repair contracts, and special programs
• Manage three customer-specific global price books; including profit margin analysis and internal cost reduction negotiations for both periodic maintenance and yearly revaluation
• Monitor and report out KPI/KSI to senior management: MDWP, inventory turns, revenue, and key account activities

• Served as point of contact for a top tier customer account communications including but not limited to support of trend analysis, ramp planning, and stocking strategies as well as supply line details, part.
• Liaison between TEL HQ and customer HQ for spares activity
• Led activities for MDWP reduction; achieving customer requested goal of decrease from 0.7% to 0.2%
• Tracked and reported spares KPI to internal and external management teams through QBR activity
• Identified and captured new spares opportunities around regained second-source and repair business
• Facilitated materials planning through monthly spares meetings for all business units at each customer site; received customer acknowledgement of Supplier Benchmark at customer fab.

Austin, Texas Area

• Serve as a point of contact for customer communications including but not limited to supply line details, consumption data, issue resolution and escalations
• Conduct quarterly demand capacity meetings with the customer to ensure supply line health and to determine any potential risks
• Perform forecast of critical spares inventory on a monthly basis while working with the TEL factory to ensure accurate spares fulfillment and support
• Lead necessary task force meetings as a result of customer escalations
• Host bi-weekly parts transition meetings to review and ensure smooth part changes
• Handle the daily operations of inventory replenishments, maintenance and optimization along with VF BOM and RSPL maintenance

Austin, TX

• Manage customer emergency orders and escalations via weekly reporting and daily communication with TEA teams and TEL factories for quickest ETA updates and delivery schedules
• Manage the emergency order reduction project within TEA and successfully reduced emergency purchase orders issued to TEL by 84% with continuing efforts geared towards cost reduction
• Review all none U.S. stock emergency orders for potential options including but not limited to local sourcing, component level sourcing and other BU stock sourcing
• Issue OEM purchase orders for all BUs, manage OEM open PO report for commits and OTD commits, manage OEM blocked invoices and unmatched receipts
• Local source necessary items and work with suppliers to negotiate best pricing
• Review catalog items for potential cost savings and shorter lead times with OEM sourcing via DPAL registration

Porland, OR

• Serve as the primary point of contact for all TSM customer communications including job reports, expedite requests, status follow up and issue resolution
• Manage all aspects of TSM Reconciliation and ensure on-time monthly invoicing which includes but not limited to resolving discrepancies, order processing and order returns
• Manage all aspects of customer expedite and machine down requests from initial order to delivery to end user
• Manage all RMA items to proper disposition

Austin, TX

• Systematically manage customers TSM/SMI processes and the material flows associated with each transaction
• Compile and publish the daily Baan vs. SIMI/SMI system inventory comparison and analyze all discrepant items
• Conduct on-site physical inventory audits and report results in efforts to reach goal of system alignment
• Reconciled over $7 million of on-site consignment inventory at one customers site alone

Austin, TX

• Project Manager for the FAB program dealing with electronics manufacturing of cable assemblies and wire harness services
• Maintain the Master Production Schedule to ensure all projects are scheduled accurately in order to meet or exceed customer satisfaction
• Generate all work orders per customer purchase orders and schedule them according to daily capacity of the production floor
• Handle all customer expedites and push outs by rescheduling as necessary per material and production planning
• Run and monitor customers VMI and RFQ reports of their weekly forecasts and plan firmed orders accordingly
• Schedule and monitor Bus Route and Consignment arrangements

Austin, TX

• Managed the daily operations of product sales
• Handled all aspects of product buying through outside vendors
• Coordinated and managed in-store and out-of-store events for promotional purposes
• Managed staff work schedules
• Provided excellent customer service and ensure customer satisfaction
• Established relationships by communicating daily with the top major music distributors, producers, deejays and promoters

Santa Monica, CA

• Provided support in publicity campaigns for the following films: Jonah- A VeggieTales Movie, Standing in the Shadows of Motown, Roger Dodger, Amandla! A Revolution in Four-Part Harmony, Boat Trip
• Coordinated talent/filmmaker schedules and accompanied talent/filmmakers for interviews during press junkets and premieres
• Handled the daily routing of national and local press coverage and creating publicity wrap reports
• Managed the scheduling and execution of all press screenings
• Arranged press days and events
• Established relationships by communicating daily with press, talent, filmmakers, personal representatives and publicity agencies

Lubbock, TX

• Operated and programmed Cyberlight Status Que system
• Soundboard operator for events: basketball games, concerts, commencement, etc
• Worked directly with production staff to ensure smooth flawless operations of daily activities

Orlando, FL

• Assisted in The Hunchback of Notre Dame at the Backlot Theatre
• Shadow to stage-managers and technicians
• Handled guest relations