Performs investigation, analysis, recommendation, configuration, installation, and testing of hardware, software, and operating systems. Provide support in the day-to-day operations, including measuring and monitoring system utilization, response times, and detecting and correcting operational problems using knowledge of hardware and software installation and maintenance.-Analyzes and implements information systems and infrastructures.-Analyzes and resolves moderately complex information system/infrastructure problems.-Ensures continuous operations across the system/infrastructure.-Configures complex information systems to user environments and requirements.-Provides engineering and technical analysis integral to upgrades and/or modifications to company and customer sites, information systems, and infrastructures.-Maintains data integrity and cyber compliance.-Evaluate and generate engineering documentation for the design or redesign of information systems or infrastructures.

Led a team of 50 personnel through a major systems upgrade (multi-million dollar ship repair and upgrade), where 200+ million dollars worth of upgrades were completed, vastly improving the effectiveness of our microwave radar and contact tracking systems.Managed a multi-service/multi-national team of 100+ personnel training West African nations to develop their maritime law enforcement teams to include small craft operation, personnel compliance techniques, VHF/UHF communications principles, and standard operating procedures development.Consulted with the Nation of Sao Tome Coast Guard headquarters, providing a detailed assessment detailing requirements and methods of repair to improve their coastal radar and ship to shore communications suite, helping improve the nation's first line of defense effectiveness.

Responsible for the operation and maintenance of a multilayered IT infrastructure encompassing Windows, Linux, and Unix systems. Provided decryption and organization of downlink feeds of multiple weather forecast satellite feeds to more than 200 forecasters ensuring the safety of all US maritime vessels in the Atlantic and European Area of Responsibility.Lead a team of 12 personnel through the refresh of 200+ workstation refreshes, 300+ workstation OS upgrades, and the resolution of 600+ user-level trouble tickets.

Lead and Mentored 30 personnel developing skillsets both personally and professionally which resulted in a 60% promotion and 100% retention across all positions.During a major organizational level inspection, I planned and managed the repair and grooming of more than 200 systems providing satellite and line of sight communications, radar and navigation, interior communications, and broadcast systems valued at more than 250 million dollars. Resulting in an overall score of 90% with no major deficiencies noted.

Worked as a telecommunications electronic technician, responsible for operating, repairing, and maintaining multiple systems at multiple locations worldwide. Specialization in UHF and HF field expedient systems.