Jason Mueller Email & Phone Number

Billings, Montana Area

Utilizing the most advanced voice services technology, Clearfly provides SMB (small-medium business) customers with communications service packages that include local, long-distance, toll-free, fax-to-email and Internet access. Providing our customers with easy to manage services, simple to understand bills, and low flat rate pricing for predictability.Our Mission:To provide small and medium size businesses in underserved suburban markets with "large business" like voice, data, and mobile services at a cost that is affordable and in a package that is manageable.

A $43M Architecture and Engineering firm with 370+ employees and 16 offices located; Responsible for computer operations including first level computer support and remote control troubleshooting with over 400 users including diagnostics throughout a 16 office enterprise. Developed remote office network and computer setup.Lead development of VoIP telephone system for regional offices and company acquisitions. Key staff member on corporate telephone migration from analog to digital for over 400 handsets in 16 offices throughout the U.S. Developed and implemented training for over 400 architects and engineers in a classroom environment prior to implementing new phone system to ensure smooth transition.Collaboratively created an IT consulting business unit within the CTA Information Technology Department, providing outsourced technology services to businesses in the greater Billings, MT area resulting in a new revenue stream for CTA. Increased revenues by creating a method to track the life cycle for each PC. This simplified procurement, rollouts, and allowed the accurate forecasting of the corporate technology budget which allowed the correct funding to the IT department and aided the Board of Directors in accurately forecasting current and future fiscal year budgets.Led development of all computer and laptop technologies to integrate with client software needs, both current and future.Assessed the future needs of computers based on requirements of upcoming CAD software.

DHL is a global provider of shipping, freight forwarding and logistics servicing over 220 countries and territories.; Calculate weight & balance of a DC-9 aircraft to ensure configuration for a safe flight. Responsible for supervising five employees, setting up and operating heavy equipment at the airport as well as back-

A leading healthcare provider and comprehensive hospital, with 2500 employees and 9 clinics, serving the healthcare needs of over 400,000 people in a four-state area.; Responsible for daily operation of computer systems including payroll processing, print queue management, job queue handling, full system backups, system shutdowns, system interface monitoring and report distribution. Operating systems software include; Windows XP/2000/98/95/NT. Responsible for prioritizing, resolving and tracking calls which come to the Help Desk including software installation, hardware repair and user training. Hardware supported includes, personal computer equipment for the hospital staff, clinics and medical personnel. Responsible for keeping end users informed of system changes (software/hardware upgrades, planned downtimes, system unavailability) and disseminating information helpful for the users. Document problem-solving techniques into Help Desk database and maintain documentation in reference manuals. Performed special projects as assigned, including PC hardware installations, software installations and malfunctioning equipment repairs.

An international chain of membership warehouses with $71 billion in revenues and 57 million members. Costco is the fifth largest retailer in; Responsible for front-end cashiering member service, electronics sales, assist management with various computer-related problems.

Bachelor Of Science, Business Administration, Information Systems

Bs Business Administration With Information Systems Option, Information Technology

General Studies