Project Lead
Current- Established long-lasting relationships with IT leadership and clients- Day-to-day on-site management of IT break/fix operations overseeing 20 technicians covering four Midwest States- Oversight of IT Warehouse and enforced staff asset management responsibilities for client equipment.- Advisement of technology needs for client use from single setups to large 24/7 operations centers- Oversight of Toughbook deployments to thousands of end-users for field use- Planned large moves of IT Equipment to new locations- Developed instructions, materials, and booklets to advise of proper how-to procedures for day to day operations.