Jason Gardner Email & Phone Number

Las Vegas, Nevada Area

The first two years in this role I was the OCM lead on the CIS replacement project. Post project, I supported the business in small and medium-sized change initiatives, including documenting change impacts, drafting and deploying key communications, determining steps to help teams move from current state to the new state, and helping managers incorporate the new state into their daily business.

Las Vegas, Nevada

Las Vegas, Nevada Area

Las Vegas, Nevada Area

Identifies and evaluates training needs based on current organizational issues and initiatives; consultation with department heads; arranges instructional components to meet the current and future Company needs• Designs, develops and implementation of customized training for individual departments• Responsible for the creation, design, re-design, re-fresh or re-formation of instructional material to include all participant and facilitator guides, corresponding PPTs, and coordinated training materials• Develops, updates and maintains on-line assessments for each post-course/instruction evaluation that capture training metrics• Integrates on-line material with classroom instruction to augment training impact and retention• Works with outside consultants and training partners to evaluate and integrate material• Continually aware of training industry best practices and new technology for design and delivery• Able to effectively evaluate current industry trends and employ efficiently at Southwest Gas to refresh trainingResponsible for delivering classroom instructor-led programs to groups of 6 to 40; utilizing multiple training exercises and facilitations to maximize impact for each group• Ultimate accountability and responsibility for delivery of corporate courses including: communication, presentations, Human Resources subject matters, management and supervisor development and business acumen• Delivery of intervention work as well as customized trainings as required

Las Vegas, Nevada Area

Las Vegas, Nevada

• Assess organizational learning and development opportunities through needs, gap or performance analyses for the creation of leadership development, career advancement and custom solution interventions or programs.• Develop, implement, facilitate and evaluate University curriculum and ensure the alignment of all courses and programs to the company mission, vision, values, culture and strategic objectives. • Provide staff with regular training, mentoring and developmental opportunities to enhance their facilitation and classroom management skills utilizing methods including mentoring, demonstrations, on-the-job training, meetings, conferences, and workshops. • Overall responsibility for successful execution of companywide New Hire Orientation and new leader onboarding program including instructor led and e-learning offerings.• Collaborate with property and Corporate departments to position University staff as consultants and learning strategists that will ensure alignment and maximum utilization of University programs. • Confer and consult with property training and HR leadership to understand business objectives and analyze training needs; recommend and implement appropriate interventions and solutions to support those objectives. • Collaborate with subject matter experts, training vendors and external consultants to coordinate, facilitate and deliver learning and development programs and initiatives.• Develop, implement, and execute internal marketing strategies for the University adhering to MGM Resorts brand standards.• Design, implement and collect University training metrics, including conducting level 1-4 surveys and utilize other measurement and evaluation tools to determine effectiveness of training programs.

Las Vegas, Nevada Area

Independent consulting company with multiple clients in industries including healthcare, manufacturing, gaming/hospitality and government.• Designed learning and performance courses and instruction using adult learning theories, rapid instructional design methods, and ADDIE to meet organizational needs.• Delivered instructor led training and learning solutions utilizing various presentation techniques and media to class sizes ranging from 10 to 70.• Designed and deployed e-learning modules in a learning management system (Saba) that produced desired outcomes from needs analyses.• Conducted human performance and organizational gap analyses and implemented appropriate intervention solutions and initiatives from job aids to training courses to process redesign.• Measured and evaluated data from course evaluations, surveys and interviews to determine and increase impact and effectiveness of learning solutions. • Facilitated organizational change initiatives utilizing multiple communications styles, channels and motivation factors to engage all stakeholders from front line staff to executives.• Developed talent management strategies to promote individual growth, succession planning and organizational renewal including recruitment, retention and performance management programs.

Sixteen property hotel/casino company with 15,400 employees and $1.2 billion in revenue.• Conducted gap, performance, and root cause analyses with gaming (table games, slots) and non-gaming (hotel, food and beverage) departments. • Designed and delivered property and company-wide training solutions based on data from analyses, evaluations, focus groups and corporate initiatives.• Coordinated, updated and facilitated new hire orientation that included compliance, legal, company information and culture modules.• Designed, developed, scheduled and conducted rotation of corporate leadership classes on topics including performance appraisals, sexual harassment, communication, coaching, and emotional intelligence. • Cross trained in hotel and gaming departments to develop and champion plans for appropriate solutions to needs analyses and succession planning program.• Mentored new training managers in company culture, departmental procedures, and operational standards (six month process).• Managed training responsibilities, signups, records, and needs for Team Members across multiple departments and properties.

Bachelor Of Business Management, Human Resources

Education record