Jason Gildner Email & Phone Number

Salt Lake City, Utah, Us

I am responsible for driving the strategic vision and growth of Instructure's Lifelong Learning category, globally.

Salt Lake City, Utah, Us

Youngstown, Ohio, Us

To help drive ongoing training efforts with new and existing customers.

Youngstown, Ohio, Us

• Understand customer outcomes by analyzing and synthesizing customer engagement metrics for internal and external audiences.

Conway, Sc, Us

Managing and implementation of Echo 360 Lecture Capture Software and Hardware. Classroom Technology Support.

Alfred, Ny, Us

• Design and develop instructional material for online educational objectives that support campus eLearning initiative• Created and implemented Student Success course for all online students . ( a series of assessments a student needs to complete before starting their online classes)• Through the use Camtasia and Adobe captivate created comprehensive video tutorials for faculty and students• Provide training classes for Professional Development activities and one-on-one as needed Microsoft Windows 7 & 8 Blackboard 9.1  Echo 360 Identity verification software Third party Cloud Based software training• Act as liaison between Deans and Chairs in determining needs of the course and appropriate method of delivery.• Reviewing courses to make sure they are structurally sound. • Developing an action plan for faculty to follow to fix issues• Schedule follow up meetings with faculty • Have in-depth understanding of related fields such as: information design, operational functionality specific to users (on campus and/or online faculty and online students), effective communication methods, and incorporation and implementation of eLearning development tools and software to meet objectives• Troubleshoot any and all Blackboard work orders Quickly address issues as they enter our ticket system Effectively communicate with clients regarding updates  Perform operations that are need from the front end GUI Work with Blackboard to address all other issues• Helped to review and revise online course policies to prepare for Middle States Accreditations. • Helped to Design a Standardized Online Template• Implemented a course review process with the use of SUNY Cotes Rubric• Reviewed all online classes and made recommendations for moving forward to be in compliant.• Provide training in operations and implementation of Collaborate (used in conjunction with Blackboard) and Software Secure or the current online security software.

Alfred, Ny, Us

• Developing Blackboard how-to tutorials for faculty and students to post on the web.• Blackboard Support(providing training to Faculty on a one on one basis)Trouble shooting issues within Blackboard and staying current with new certifications• Campus Photographer (half time/shared position)Assist with creation of graphics for signage, presentations and video production Specialties -Adobe Photoshop CS6 and Auto Desk suites• Assists with Multimedia equipment installations on both campuses• Assist setup of A/V equipment for Faculty/staff/student Presentations• Perform maintenance and trouble shoot A/V equipment/computers • Supervise and train student technicians • Provide technical support for wide format printing Rooms; manage student proctors; troubleshoot print issues and research and develop of new Printing software. • Produce reports and maintain inventory for the printing services.• Research new and emerging technologies as assigned by supervisor to assist with procurement, integration and training for departmental services specifically the wide format printing rooms.

Liberal Arts And Humanity, Liberal Arts And Sciences/Liberal Studies

High School Diploma