Jason Giroux Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Chelmsford, Massachusetts, United States

Watertown, Massachusetts, United States

• Maintained and tuned 3D printers, Metal 3D Printers and Sinters
• Used Testrail to run manual testing on all hardware
• Wrote Python internal tool to pull logs from devices and graph bed leveling data in 3D space. Used regular expressions and indexing for parsing.
• Transitioned to automation testing using selenium, webdriverIO and CoffeeScript.
• Used JIRA, Trello, Github Projects and Testrail to track QA test success rates
• Used CircleCI to monitor test success rate and diagnose and fix tests

Johnston, RI

• Reviewed internal projects and programmatically estimated schedule and financial implications of adhering to internal security requirements.
• Wrote employee documentation on navigating the project tracking portion of the self-service portal.
• Worked with Project Managers and VP’s to make sure projects were following internal guidelines set by the Security and Resilience Department.
• Recommended ways to make projects/applications more secure. Worked with group to assure it was properly done.
• Assigned projects to different consultants depending on security requirements.
• Wrote programs in Python and Java to automate repetitive tasks that the Security and Resilience Department performed on a regular basis.

Westborough, MA

• Created scripts using Python, shell and batch to install Nagios Agent, update printer configurations and wireless profiles for new hires. Scripts automated the installation of new hire laptop deployments making the.
• Assisted with end-user desktop issues relating to wireless connections, application installations, faulty hardware, and application trouble-shooting.
• Performed user account audits; reported findings and performed account maintenance/clean-up as needed.
• Installed and configured back-up software, virus protection, and Microsoft Office.
• Completed assigned HelpDesk tickets. Communicated with end-users to resolve issues via ticketing system, email, and in person.
• Conference room cable management, audio and video set-up, maintenance and trouble-shooting.

Framingham MA

• Assisted on active helpdesk supporting more than 400 users. Answered phones, logged tickets, and debugged user reported problems (hardware, software, connectivity, wireless, applications).
• Performed Active Directory management.
• Used Policy Manager to manage group level policies.
• Completed trouble-shooting of RFID digital door locks and fixed as needed.
• Made company ID badges; used and maintained security system (kept updated with accurate security privileges/accounts).
• Performed Google application trouble-shooting and management.

Bristol, RI

• Answered phones for university computer assistance help desk. Opened tickets and assigned appropriately.
• Performed account maintenance/clean-up for terminated students/staff.
• Professional setting; assisted both RWU staff and students as needed.

Waltham, MA

Teaching Assistant for classes at computer camp geared towards students aged 10-16 (Adobe PhotoShop, Remote Control Cars, and Operating Systems)PA of the Week: Award given to sole Program Assistant at Emagination Computer Camp recognizing leadership skills, technical skills, team dedication, and strong desire to help others succeed. PA Team Captain.

Bachelor'S Degree Computer Science, Cyber-Security & Mathematics

Activities and Societies: Men's Varsity Soccer

High School, College Prep

Activities and Societies: Soccer (Freshmen, JV, Varsity & Club) Concert Band