I’m building skills and knowledge of life and soccer in high school and college preparation.

I was contracted to help the training team develop a new training experience, the MuleSoft team followed an user-centered design approach to ensure developer training materials that allowed the user better findability and personalize the developer's role.- Managed a project using a Wrike Kanban board- Collaborated with a cross-functional team to develop a developer navigation and training landing page- Crafted user stories utilizing the "As a, I want, so that" method to outline roles, desires, and intended accomplishments- Researched extensively to identify the needs, goals, and preferences of the developer audience through methods like card sorts, surveys, and in-person feedback- Resulted in the creation of intuitive resources that were both relevant and easy to understand and find- Collaborated with the Salesforce design system team to align on the new WES design system- Worked with the Salesforce accessibility team to ensure alignment- Integrated new product with the Salesforce Training Academy

As a cohesive team, we meticulously developed this online shopping experience, ensuring it resonates with the needs of health insurance seekers while also aligning with our business objectives. Below, we outline the steps and considerations collectively undertaken by our team:I collaborated with URX to establish terminology and architecture using a variety of card sorting exercises.- I developed roadmaps, design strategies, and wireframes/prototypes.- I crafted user stories utilizing the "As a, I want, so that" method to outline roles, desires, and intended accomplishments- I collaborated with a cross-functional team in 2 countries - Managed the project using Jira

Clients: M&Ms, Walmart, Hyundai Motor Company, Chase, and Toyota My work involved collaborating with great teams creating and improving the overall experience that users have when interacting with a product, service, or digital platform. This includes activities such as user research, wireframing, prototyping, usability testing, and interface design.My responsibilities as a UX contractor included:- Reviewing user metrics to understand user needs, behaviors, and preferences to inform the design process.- Crafting user stories that explain the roles of users, their desires, and what they intend to accomplish - Wireframing and Prototyping product's layout and interactions to validate concepts and design ideas.- Conducted tests to evaluate the usability and effectiveness of the product's design with actual users, and using the feedback to make necessary improvements.- Interaction Design: Designing the interactions and behaviors that users will have with the product, ensuring a seamless and enjoyable user experience

At Kelly Blue Book, our team spearheaded the development of a novel car buying experience, marking a substantial endeavor to elevate user interaction on the platform for purchasing vehicles. This initiative aims to enhance the process by rendering it more intuitive, informative, and user-friendly, ultimately bolstering overall user satisfaction and efficiency.- Collaborated with the data research team to identify legacy user journeys, drop-offs, and pain points.- Conducted user testing with both shoppers and dealers to inform the creation of user stories.- Presented proposals and resource allocation to senior leadership for approval.- iterated on wireframes multiple times to validate user stories and achieve an 80% success rate.- Implemented a kanban board to allocate resources efficiently within each sprint.- Addressed design debt by logging it into the backlog.- Launched the first iteration live to users.- Enabled users to sell, shop, and receive price guarantees within a unified user portal.

As the Senior Digital Content Manager, I was responsible for developing and overseeing the execution of a comprehensive digital content strategy across various online platforms. I worked closely with cross-functional teams, you will ensure that Felt Bicycles' digital content reflects the brand's ethos, showcases our products effectively, and contributes to a seamless digital customer experience. I lead a team of 4 talented teammates. Key Responsibilities:Leadership and I developed and implemented a robust digital content strategy aligned with Felt Bicycles' brand identity and business goals.I oversaw the creation, organization, and management of digital assets, including product images, videos, and other multimedia content.My direct report drove engaging and brand-consistent content across social media platforms to enhance Felt Bicycles' online presence.My team worked collaboratively with marketing, design, and product teams to align digital content with overall marketing initiatives and product launches.My team Implemented SEO best practices to enhance online visibility and drive organic traffic.My team focused on optimizing digital content to provide a seamless and enjoyable user experience.I developed and maintained a content calendar to ensure timely updates and consistency across all digital platforms.

As the Web Content Manager at Sanuk Footwear, I was responsible for developing and maintaining compelling, informative, and engaging content on our website. I worked closely with cross-functional teams to ensure the website reflects the brand's identity, showcases our products effectively, and provides an excellent user experience.Key Responsibilities:I developed and implement a comprehensive content strategy aligned with Sanuk's brand guidelines and business objectives for.I Oversaw the day-to-day management of the company website, ensuring timely updates and accurate product information.I managed a team of content producers who produced high-quality, creative, and engaging content for product pages, blog posts, and other web assets.My team implement SEO best practices to enhance the website's visibility and drive organic traffic.I worked collaboratively with design, marketing, and e-commerce teams to align web content with overall marketing initiatives.My team focused on optimizing the website's user experience to maximize customer satisfaction and conversion rates.I Utilized web analytics tools to track key performance indicators, gather insights, and make data-driven decisions to improve website performance.My team develop and maintain a content calendar, ensuring consistent and timely updates to keep the website fresh and relevant.My team conducted regular audits to ensure accuracy, consistency, and quality of content across all web platforms.I stayed informed about industry trends, web technologies, and best practices to continuously enhance the website's features and functionality.