Jason Hall Email & Phone Number

Creating positive changes in people’s lives whether it be a customer, team member or a stranger is my passion. My customer experience leadership career is a never ending novel full of twists and turns each one resulting in a new technique or experience which I can use to not only better myself, but the team I work with.Having over 15 years hands-on call centre / customer service leadership experience - provided me with a solid understanding of how an organization’s call centre directly impacts the bottom line.A memorable customer experience doesn't just happen. It takes an understanding on how to motivate and inspire a company's most valuable assets - its agents and fellow leaders. Exemplary leaders will provide exemplary results.Specialities: • Call Centre Operations Leadership• Coaching / Mentoring• Customer Experience Leadership• Customer Retention• Data Analytics• Create Relationships That Deliver Results.• Employee Engagement / Motivation• Incentives (driving the necessary behaviours)• Key Performance Indicators (KPIs)• Inspire Change• Public Speaking• Sales Management• Social Media When not at work I am usually found enjoying time with my family, reviewing and searching for additions to my comic book collection, playing the newest board game with friends or browsing twitter (@MightyHallzy)

Listed skills include Customer Service, Call Centers, Leadership, Customer Experience, and 16 others.

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  Commercial Underwriting Supervisor

  Wawanesa Insurance

  Jul 2021 - Present - Alberta, Canada