Jason Hand 🖐️

Jason Hand 🖐️ Email and Phone Number

Senior Developer Advocate - SRE / Devops / AI @ Datadog
New York
Jason Hand 🖐️'s Location
Boulder, Colorado, United States, United States
About Jason Hand 🖐️

Currently a Senior Developer Advocate at Datadog focusing on DevOps, SRE, and AI subject matter.Experienced and key decision maker inside the Developer Relations, Cloud Advocacy, and Startups organizations at Microsoft. With over 10+ years of DevRel experience, as well as 5+ years working as a Senior member of the Product team, I’ve developed a deep understanding of the tools and processes used by engineers to build services and features for customers and how to build and support the communities around them. I am highly data-driven, constantly iterating and learning from developer and customer conversations and insights to build solutions that exceed expectations. Additionally, I am skilled at operating and thinking at both the developer experience layer and deeper in the technology stack. I am skilled at collaborating with team members, stakeholders, and experts to deliver scalable and impactful content with extensive experience leading projects in new social channels and modalities. Recent responsibilities and highlights include:- Developed strategy to introduce short-form video content (YouTube Shorts) to Microsoft’s Developer YouTube channel with 413K subscribers leading to over 100 new pieces of content and 101K views- Defined, implemented, and administered Azure DevOps projects across several large organizations to define and track event and content projects using Agile & DevOps project management tooling and best practices. - Developed serverless applications to support the delivery and scalability of video content.- Developed data analytics queries, automation, visualization, and reporting tools to provide various areas of DevRel methods to report on success metrics. - Executive produced, hosted, and moderated live shows & events on across many of the largest Microsoft operated channels such as Learn TV, YouTube, Twitch, and more.- Created a new experimental workshop and short-form video content series leading to discoveries that helped scale out existing shows and events for greater impact.- Led remote first community initiatives for providing learning opportunities throughout DevRel on the subjects of DevOps, Logic Apps, and the Power Platform - Member of team responsible for creating and delivering a large volume of content for Microsoft Ignite & Ignite the Tour conferences - Hosted The Community Pulse - a podcast on Developer Relations and building communities in tech for the 7th straight year.- DevRel Hackathon win

Jason Hand 🖐️'s Current Company Details
Datadog

Datadog

View
Senior Developer Advocate - SRE / Devops / AI
New York
Website:
datadoghq.com
Employees:
1
Jason Hand 🖐️ Work Experience Details
  • Datadog
    Developer Advocate
    Datadog Jun 2023 - Present
    New York, Ny, Us
  • Microsoft
    Senior Cloud Advocate
    Microsoft Aug 2018 - Feb 2023
    Redmond, Washington, Us
    In my 4+ years at Microsoft I’ve had opportunities to provide impact in a number of areas and teams. Most recently I have spent a bulk of time on the following:- Creating and delivering presentations (with live-demos) in person and virtually- Hosting and emceeing live or on-demand interviews with technical experts and community members- Producing live and on-demand video, audio, and written content in support of developers, community members, and customers- Creating workshop and video content of various formats to make technology more easily consumed for all audiences- Creating technical demos and prototypes including repeatable instructions and access to resources for others to learn from- Building report and analysis tooling to shorten feedback loops on key success metrics across large volumes of projects and content- Communicating important data and lessons learned to stakeholders and others who can learn from and build on our efforts- Performing retrospectives to extract key learnings, opportunities, and establish clear roadmaps towards success- Editing and optimizing video content for long and short-form consumption- Facilitating regularly team stand ups in effective and sustainable way for remote-first environments- Prototyping ideas using serverless or no-code resources- Organizing and hosting community events in-person, virtually, and as a hybrid model.- Building automation to support my own efforts where easy optimizations and repetitive tasks exist- Connecting with new people and continuously learning from others- Learning how to leverage OpenAi, ChatGPT, Copilot and other tools in my daily work
  • Victorops
    Devops Evangelist
    Victorops Jun 2014 - Jun 2018
    San Francisco, California, Us
    Representing VictorOps by developing, attending, speaking and demoing at hackdays, 
conferences, meetups, accelerator programs, startup mixers, etc. Encourage DevOps teams to utilize best practices around collaboration for solving infrastructure and application problems quickly.Build and maintain relationships with prospective and current customers by 
helping them to achieve more.Create and improve existing resources for DevOps teams to use when integrating their existing systems with VictorOps: APIs, SDKs, code libraries, documentation, video tutorials, example integrations, etc.Provide customer support to developers in person, over the phone and online – at events and via email, live chat, social media, forums, etc.Gather feedback and report that back to the product and engineering teams, helping to guide our roadmap decisions.Be a helpful friend and resource to all developers, entrepreneurs, and 
community leaders – everywhere.
  • Appdirect
    Director Of Platform Support
    Appdirect Aug 2013 - May 2014
    San Francisco, Ca, Us
    Leading the Technical Support initiative for the Boulder AppDirect location.
  • Standing Cloud
    Director Of Technical Support
    Standing Cloud Aug 2011 - Aug 2013
    Boulder, Colorado, Us
    Lead evaluation and implementation of SAAS based Support system to help manage, track, and resolve technical support issues and customer relationshipsDeveloped customer facing Knowledge Base containing relevant technical information related to the Standing Cloud platform and their productProduced monthly live webcast demonstrations to potential partners and customersDeveloped web based “Business Intelligence & Reporting” system for product and customer information using PHP, MySQL, and JavaScriptAdministered customer Linux cloud servers (CentOS, Ubuntu, Apache, PHP, Tomcat, MySQL, Postfix, Firewall and other technologies)Worked closely with Development & Infrastructure teams to identify and fix bugs in the productWorked closely with Business Development team to provide technical details in an easy-to-understand manner for potential partners and customersDeveloped online partner dashboards and reporting tools for live visibility into day-to-day user activity of the product.
  • American Fasteners, Inc.
    Dir. Of Operations
    American Fasteners, Inc. Jan 2006 - Sep 2011
    Reporting directly to the VP of Operations, I most recently implemented an EnterpriseResource Planning system on the latest IBM platform across seven U.S. and three Mexicanlocations. Embedded in the day to day operations of the business, yet firmly rooted insystems, I have gained the experience to manage several projects and resources across allaspects of the company. While preparing for the transition to the new mainframe, Isuccessfully shifted the corporate e-mail system from the resource and budget heavy MSExchange to a more cost effective and administrator friendly Linux based environment.Likewise, I have implemented several “cloud” based systems to manage projects andcritical files across all departments and locations.
  • American Fasteners, Inc
    Dir. Of I.T.
    American Fasteners, Inc 2001 - 2006
    Leading a team of I.S. managers, programmers, and support technicians, we successfullylaunched three new warehouse and office locations in the U.S. and two in Mexico.Additionally, I oversaw the development and implementation of several business-criticalapplications. Furthermore, I successfully installed a state-of-the-art phone system at thecorporate headquarters and rolled out a network domain for better control of user and filemanagement. Lastly, after a week-long network outage I designed and implemented acorporate-wide disaster recovery plan to prevent any future downtime.
  • American Fasteners, Inc.
    Manager Of Information Systems
    American Fasteners, Inc. 1999 - 2001
    With limited resources in a fast growing, yet small, company I moved AFI in to the digitalage by implementing email addresses to all users as well as building and maintaining anew LAN environment. Likewise, I was able to build and manage several business-criticaldatabases and applications in addition to administering the aging SCO/Unix mainframethat had been in place since 1985.EducationUniversity

Jason Hand 🖐️ Education Details

  • Indiana University - Kelley School Of Business
    Indiana University - Kelley School Of Business
    Information Systems
  • Indiana University Bloomington
    Indiana University Bloomington
    Information Technology

Frequently Asked Questions about Jason Hand 🖐️

What company does Jason Hand 🖐️ work for?

Jason Hand 🖐️ works for Datadog

What is Jason Hand 🖐️'s role at the current company?

Jason Hand 🖐️'s current role is Senior Developer Advocate - SRE / Devops / AI.

What schools did Jason Hand 🖐️ attend?

Jason Hand 🖐️ attended Indiana University - Kelley School Of Business, Indiana University Bloomington.

Who are Jason Hand 🖐️'s colleagues?

Jason Hand 🖐️'s colleagues are Danielle Kutner, Geoffrey Carlisle, Cissp, A Hill, Austin Leaming, Pedro Henrique Carvalho Dos Reis, Roxanne Moslehi, Alex Haugland.

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