 Lead opportunity, consulting, technical assessment, and development operations (technical/pre-sales) Management of technical services team/pre-sales consultants, resources, and responsibilities (management) Development of services driven software features and complimentary services packages Consulting, design and integration of complex document management and capture systems  Generation of productized services delivered as software (productization) Detailed discovery and requirements gathering (technical pre-sales/proposal generation) RFP/RFI response generation (technical pre-sales) Integration of complimentary partner technologies and development of multi-vendor solution implementations

Consulting clients on enterprise content management systems, governance, data assessment, data capture, and eDiscovery solutions.

Management of the CCS/ECM North American technical sales team for public sector/healthcare market segment. Strategic development, coordination and execution of targeted sales campaigns. Delivery of continuous feedback and results for the brand and region. Implementation of Agile methodology in relation to the technical sales role. Heavy involvement in client facing OI and deal progression events. Leveraging deep technical knowledge of CCS/ECM IBM and partner brand products (including box.com) to generate value for new and existing clients. Coordination of effective team based events and training sessions. Assignment of team resources per team member specialty/vertical/geography maximizing business performance and efficiency in the region.

Technical sales support and solution development for IBM Enterprise Content Management including: FileNet, OnDemand and Db2 Content Manager repositories. ILG and RM IBM technologies including Records Manager, eDiscovery. Analytic IBM technologies including IBM Content Analytics (ICA), SPSS, and StoredIQ. IBM high speed capture and text extraction, Datacap.

IBM FileNet implementation/administration/design, Oracle Weblogic administration/middleware support, Java application support, Operations and infrastructure administration, Solution development and architecture design, Agile development technologies and operational support

Design, configuration, and administration of P8 and CM based ECM systems and related middleware analytics systems. IBM WebSphere7 ND platform administration (Windows/AIX/Linux). Lead technical resource for multiple IBM web and client based content presentation and manipulation applications such as, Omnifind enterprise search, eDiscovery legal support products (EDM/EDA), WeBi, FIMO, and IBM ICC (IBM Content Collector ECM import/sync tool). Successful completion of several small/medium size projects as project manager. Enabled SSO Kerberos based authentication on P8 systems. Configured CFS federation in P8 to access CM and Image Services content. Enabled full text indexing capabilities on P8 via CSE (Verity) and CSS (Lucene). Completed and achieved certification at IBM hosted FileNet P8 installer and administration courses. Attended IBM ECM TAC as a contributing member in 2011.

Responsible for planning, implementing, migration, and integration of legacy Exchange 2000 mail PST and mailbox data into a customized Commonstore/CM/Assentor ECM system with tasks including environment modification and maintenance of migration VMware image builds, installation of modified tools and systems from BCBST partner IBM, upgrades, patches and system modifications to an IBM Commonstore Server and Exchange 2003 environment, provided troubleshooting and log analysis for IBM and iLumin tools/environment/systems, submitted bugs and feature requests throughout a multi-versioned product line development cycle, produced accurate IBM custom environment run book documentation and supplemental documentation for CSXPST/Commonstore/CM/iLumin tools, provided statistical tool baseline results and yield reports for project, submitted verbose weekly reports to iLumin PMs on project issues, results, and, goal status.

Setup and maintenance of Network/System/Support operations for a non-profit law officePurchasing of all new hardware and software, maintenance, implementation, and documentation of four Windows 2000/2003 servers utilizing AD, and Exchange 2000/2003, two IIS 6.0 web servers hosting local intranet and web mail, one MS SQL server, one Symantec AV server, one standalone NAS device, and 20 2000/xp desktops. Conducted all staff training and administration in Microsoft 2000-2003 server/XP Exchange server/Outlook 2000/2003/Adobe office products, Intuit accounting software, MS 2000/XP OS, MS Exchange, composition of technical manuals for internal use, performed troubleshooting, hardware/software issue resolution, hardware/software upgrades and patch management for client desktops, web site content creation and maintenance for the following web sites abcforhealth.org, safetyweb.org, abcforhealthmail.com, and healthwatchwisconsin.org.(beta

Support of SUN UNIX, PC, and Mac platforms software/hardware, including 24/7 on; enabled operation and configuration of Windows Update Services for centralized patch management, SAV quarantine and LiveUpdate servers, Citrix MetaFrame, and VPN implementation/setup. Support of and configuration of SAMBA and MS file sharing in a Sun UNIX based environment, CITRIX MetaFrame administration, content creation and design of BCG external (public) web site beta project, developed system imaging procedures using Symantec Ghost/Acronis.