Profile •about 12years of successful experience in sales, marketing, customer service, training and business support with recognized strengths in relationship management, account maintenance, problem-solving & trouble-shooting, sales staff support, and planning/implementing proactive procedures & systems to avoid problems in the first place.• Good team player with multitasking abilities• Proven initiative, self-motivated and ability to work with minimal supervision.• Good communication & convincing skills.• Fast learner, high self-confidence and energetic with pleasant personality.• Ability to train, motivate, and supervise juniors’ employees.• Possess solid computer skills with good working knowledge using Microsoft Excel, Microsoft Word, Microsoft Office, Adobe Premiere Pro & Adobe Photoshop. Synopsis of Achievements• Top KPI in the Client Management Team, as the Mentor for the juniors.• Top performer in collection. ( Averagely collected 80% of the debts every month)• Handling Special Task from management ( Monitor collection progress of the team, trainer of the team, Head of MTR Project & DD Project )• Knowledge of Legal terms, SSM, MDI, NRD and CTOS enquiry report.• Experienced in PDP Act 2010, CRA Act 2010 & Credit reporting.• Lead the team & converted 2000 customers to new agreements in 1.5 years.• Discussion / Training sessions with managements/directors of more than 1000 companies from all around Malaysia in within 3 years. (Included Banks, Legal Firms, Large Corporations, GLCs & Commercial Firms of all industries)• Familiar with all the places in Malaysia ( Been travel to all around Malaysia and meet up with clients.)