Jason Phelps Email & Phone Number

Denver, Colorado, United States

Responsible for executing and implementing projects and services sold to new and existing clients. Manage and execute the technical side of a project including but not limited to server and/or service migrations, Azure migrations, E-Mail migrations, security implementations, etc. Responsible for completing the management side of a project including.

Denver, Colorado, United States

Worked for an MSP providing Tier 3 and Infrastructure support and Technical Team Lead for Property Management companies.Promoted to acting President of the company for 3 months due to President’s illness. Maintained billing, timecards, payroll, and accounts receivable during this time. Worked with client principals to maintain current relationships and.

United States

Worked for an MSP providing Tier 2 and Tier 3 support for Property Management companies. Supported Windows XP-10, Windows Server 2003-2016, VMWare 5.x, Office365, Exchange, StorageCraft, Cisco AnyConnect, Barracuda Email Security, Intel NUC, Dell, Cisco.Provided server support to Windows Server 2003 and 2008 including hardware support, application.

Denver, Colorado, United States

Provided server support to Windows Server 2003 and 2008 including hardware support, application implementation, and troubleshooting.Technical Lead for McAfee Security Suite. Responsible for implementation and subsequent upgrades. Drafted action plans and led meetings with department executives to review project status and proposed changes.Technical Lead.

Aurora, Colorado, United States

Manage physical assets for regional depot to include replace and repair of warranty parts, configure and deploy obsolete equipment, sale and disposition of obsolete equipment. Maintain 100% accountability for inventory reconciliation for region. Generate and analyze SLA metrics reports for process improvement.Document and generate technical writing.

Denver, Colorado, United States

Acting technical project manager for Symantec Security Center. Designed architecture and coordinated the implementation of software to all machines. Technical lead for troubleshooting and administrating Symantec software and hardware.Resurrected corporate SMS 2003 project, redesigned the solution and planned the implementation, successfully executed the.

Denver, Colorado, United States

Technical project manager for the design, implementation, and migration of remote offices to a 10,000 user Active Directory infrastructure. Coordinated with team leads, on-site support staff, files server configuration and data migration from legacy Novell, Windows NT, and Windows Server 2000 to Windows Server 2003 and Windows XP.Traveled to remote sites.

Denver, Colorado, United States

Initial point of contact for resolution of desktop/workgroup-related problems in a 200-user environment. Administered technical issues for Windows XP, Office 2003 and hardware/peripherals.Administered Server 2003 to include maintenance and updates through Active Directory, account and file maintenance, and server hardware.Technical lead for video and.

Denver, Colorado, United States

Senior technician providing administration and training for technical and Communications support to the Defense Financing and Accounting Service (DFAS) in Denver.Technical lead for the Desktop Migration Initiative. Responsibilities included computer system configuration, installation, upgrades, network connectivity, Hardware replacement, and user data.

Baghdad, Iraq

Managed Tier II and III support staff to Provide IT and Communications support to the US Office of Reconstruction and Humanitarian Assistance (ORHA) and Coalition Provisional Authority (CPA) in Baghdad, Iraq. Technical lead for the expansion of assets and Active Directory accounts from 500 to 3,000 users. Administered hardware, software, network.

Peterson Air Force Base, Colorado

Administered technical support for Northern Command Group for NIPR, SIPR and RELCAN military networks. Migrated PC and server hardware and software from Windows NT to Windows 2000 Installed CAT5 cable truck lines and Cisco router racks as part of migration and base expansion.

Schriever Air Force Base, Colorado

Managed support for multi-platform military networks, troubleshot customer operating system and software issues, resolved network hardware and software conflicts and managed communication issues between multiple peripherals including digital cameras, printers, scanners, zip drives and internal/external CD-RW using both serial and USB ports. Maintained and.

Multiple Locations

Leadership and managerial experience as a Platoon Sergeant in the U.S. Army meeting short and long-term goals and objectives, selecting and training personnel, allocating duties and managing projects in a results-oriented environment. Facilitated bi-weekly meetings and perform monthly forecasting and performance evaluations for 12-15 personnel.

Colorado Springs, Colorado, United States

Provided technical support for corporate networks across multiple platforms, resolved customer operating system and software issues, and expanded the electronic knowledge base for the Compaq Technical Support Group. Supported network hardware and software conflicts; assisted in web reorganization efforts for company wide initiatives. Supported Windows ’95.