Jason Hicks Email & Phone Number

Jacksonville, Florida

• Responsible for growing the truckload team within the capacity group.
• Account team customer management
• Manage quote and capacity requests
• Work alongside the capacity team for consolidation opportunities
• Implement cost savings initiatives
• Oversee monthly metrics and KPIs

Dallas/Fort Worth Area

• Responsible for managing Team 1 customer service representatives.
• Managing communication between account managers, CSRs and tracking personnel.
• Managing team members and handling administrative duties
• Responsible for overseeing movement of shipments from time of pickup to delivery

Dallas/Fort Worth Area

• Responsible for managing accounts, falling under the Rapid Response Division, from inception to resolution.
• Account management.
• Business development.
• Management of bid boards.
• Tracking and Tracing.

Dallas/Fort Worth Area

• Intermodal:Responsible for managing the intermodal Home Depot account from inception to resolution.
• Account management.
• Appointments.
• Container pool management.
• Destinations.
• KPI reporting.

Jacksonville, Florida

• Responsible for managing LTL accounts, falling under the Specialized Services Division, from inception to resolution.Duties:
• Account management
• Dannon Waters of America LTL management.
• LTL zone skipping.
• Multimodal consulting.
• Pricing.

Jacksonville, Florida Area

• Responsible for managing FTL accounts, falling under the Truckload Division, from inception to resolution. Duties:
• Account Management - Navistar and Takata bid board.
• American Red Cross emergency response disaster relief.
• Business development in conjunction with Estes Express.
• Customer care.
• Carrier pool expansion.

Jacksonville, Florida Area

• Responsible for maintaining and managing inventory levels of merchandise and store related supplies. Duties:
• Managing stockroom and receiving area for daily shipments and processing.
• Performed store maintenance and other miscellaneous tasks as needed.

Jacksonville, Florida Area

• Responsible for maintaining and managing sales team and sales floor. Duties:
• Managing stockroom and receiving area for daily shipments and processing.
• Performed store maintenance and other miscellaneous tasks as needed.

Jacksonville, Florida Area

• Responsible for maintaining and managing sales team and sales floor. Duties:
• Managing stockroom and receiving area for daily shipments and processing.
• Performed store maintenance and other miscellaneous tasks as needed.