Jason Hicks Email & Phone Number

Jacksonville, Florida

Responsible for growing the truckload team within the capacity group.• Account team customer management• Manage quote and capacity requests• Work alongside the capacity team for consolidation opportunities• Implement cost savings initiatives• Oversee monthly metrics and KPIs

Dallas/Fort Worth Area

Responsible for managing Team 1 customer service representatives.• Managing communication between account managers, CSRs and tracking personnel. • Managing team members and handling administrative duties• Responsible for overseeing movement of shipments from time of pickup to delivery

Dallas/Fort Worth Area

Responsible for managing accounts, falling under the Rapid Response Division, from inception to resolution. • Account management.• Business development.• Management of bid boards.• Tracking and Tracing.

Dallas/Fort Worth Area

Intermodal:Responsible for managing the intermodal Home Depot account from inception to resolution.• Account management. • Appointments.• Container pool management.• Destinations.• KPI reporting.• REZ equipment/terminations.OTR:• Account management. • Customer service representative.• OTR support for dispatch team and customers.• Quote spot board opportunities.• Validate, schedule and invoice all requests.

Jacksonville, Florida

Responsible for managing LTL accounts, falling under the Specialized Services Division, from inception to resolution.Duties:• Account management• Dannon Waters of America LTL management.• LTL zone skipping.• Multimodal consulting. • Pricing.• Process optimization. • Rate quoting.• Warehouse distribution.

Jacksonville, Florida Area

Responsible for managing FTL accounts, falling under the Truckload Division, from inception to resolution. Duties:• Account Management - Navistar and Takata bid board.• American Red Cross emergency response disaster relief.• Business development in conjunction with Estes Express. • Customer care.• Carrier pool expansion. • Canadian freight (Inbound, outbound, expedited)• Expedited FTL and LTL.• Intermodal.• Project management.• Rate quoting.• Routing.• Tracking and tracing.

Jacksonville, Florida Area

Responsible for maintaining and managing inventory levels of merchandise and store related supplies. Duties:• Managing stockroom and receiving area for daily shipments and processing. • Performed store maintenance and other miscellaneous tasks as needed.

Jacksonville, Florida Area

Responsible for maintaining and managing sales team and sales floor. Duties:• Managing stockroom and receiving area for daily shipments and processing. • Performed store maintenance and other miscellaneous tasks as needed.

Jacksonville, Florida Area

Responsible for maintaining and managing sales team and sales floor. Duties:• Managing stockroom and receiving area for daily shipments and processing. • Performed store maintenance and other miscellaneous tasks as needed.