Jason Morse Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

- Transitioned to the Talent & Enterprise Services group, serving as the lead full-stack software engineer on the HR electronic document management system- Designed a new API and front-end website to support document uploads, modifications, and deletions, as well as legal holds, retention policies, and security management- Delivered performance reviews and compensations statements to all US-based employees by integrating the document management system with upstream HR services- Modernized integrations with legacy HR systems by architecting and supporting a stack of serverless components in AWS, improving maintainability and reducing costs- Supported the global case and knowledge management system by building integrations with other HR systems and customizing interfaces/workflows- Developed a system to automate the auditing process for our core HR platform’s elevated security access roles, eliminating several hours of manual work during each audit cycle

Boston, Ma, Us

- Architected an automated alternative to the customer onboarding process, reducing setup time from hours to minutes; led a team of interns to design the application’s front-end- Collaborated with technologists to perform version upgrades in a distributed production environment; gained a deeper understanding of cloud-based infrastructure and services- Fostered customer retention by working personally with each client team to accommodate unique enhancement requests, fix bugs, and provide technical support- Participated in multiple hackathons to develop innovative solutions for IT employees; marketed the team’s product to prospective customers at each internal TechExpo

Boston, Ma, Us

- Migrated the team's analytics platform from on-prem servers to a cloud-based infrastructure; cut physical hardware costs by 95% and achieved near 100% application availability- Redesigned and implemented the supporting architecture behind two critical IT service management applications with over 5,000 combined users- Led the onboarding effort for US Consumer Markets IT, the application's largest client base; collaborated with multiple engineers to develop and install compatible software- Placed 1st at the kickoff department hackathon event by developing an open-source solution for monitoring application uptime and health; attended annual company-wide hackathon- Mentored multiple interns/co-ops and facilitated their involvement with the team; served as an official mentor for new hires in Liberty Mutual's PAL program- Represented Liberty Mutual in the Hack.Diversity program; attended a series of diversity workshops and conducted interviews with prospective interns

Boston, Ma, Us

- Cut over $1M in application monitoring costs by developing an analytics platform powered by open-source solutions; eliminated dependencies on 3rd-party vendor products- Reduced new customer setup time from days to minutes by automating the installation process; implemented a "self-service" structure to reduce customer acquisition overhead - Provided immediate and personalized customer support to establish a positive product image and attract prospective clients; ultimately acquired over 130 application teams - Fostered customer retention by working personally with each client team to accommodate unique enhancement requests, fix bugs, and provide technical support

Boston, Ma, Us

- Mitigated application outages across the IT organization by fielding new user requests to capture and visualize log/metric data in the team’s monitoring platform - Developed a dashboard to display high-level application metrics for managerial analysis and reporting

Chestnut Hill, Ma, Us

- Computer Organization Teaching Assistant (Fall 2015) - Responsible for holding office hours, providing assistance during lab sections, grading homework assignments, and collaborating with the professor- Mobile Application Development Teaching Assistant (Spring 2016) - Responsible for holding office hours, grading homework assignments, and collaborating with the professor

Chestnut Hill, Ma, Us

- Migrated existing content out of the old alumni website and developed/maintained webpages on the new platform - Contributed to the success of the $1.5 billion “Light the World” fundraising campaign by promoting alumni engagement through social media strategy, email composition, data compilation, search engine optimization, and user research- Explored donation incentive patterns by implementing machine learning APIs on alumni website servers

Us

- Provided customer assistance at cash registers, self-checkout kiosks, and bagging stations- Carried out general maintenance duties including cart retrieval, shelf restocking, item returns, and cleaning

- Collaborated with the Managing Director to produce digital research publications on enterprise video technologies and services- Edited and published video content using professional tools such as Adobe Photoshop, After Effects, Illustrator, and Sony Vegas Pro

Master Of Business Administration - Mba

Bachelor Of Science (B.S.), Computer Science