Stacy Darling Email & Phone Number

Portland, Oregon, United States

Portland, Oregon

- Analyze coverage and negotiate equitable settlement for first and third party Auto, Homeowners Liability and General Liability claims in compliance with 32 western hub state’s regulatory requirements - Experience reviewing and interpreting contracts, leases, state and local laws- Recognition of coverage issues and effectively communicating them to policyholders and agents- Interview, telephone, or correspond with an insured, claimants and witnesses regarding claim- Manage and oversee the work of outside adjusters and experts- Utilize varying methods of investigation to determine negligence - Experience with property and bodily injury claims both represented and unrepresented with exposures up to $350k- Experience with total loss auto claims, ability to make recommendations on total loss settlement values using proper state valuation methods- Experience collaborating with Home Office, SIU, and Staff Legal- Experience with effectively managing 75-100 exposures with clear action plans- Experience with responding to time sensitive demands and intercompany arbitration - Experience with reviewing police report, medical and dental records, photographs, and video surveillance

Phoenix, Arizona Area

• Taught and developed curriculum for students in a classroom• Developed lesson plans and instructional materials; provided individualized and small group instruction • Used a variety of instruction strategies, such as group discussion, lecture, presentation, discovery, etc. • Translated lesson plans into learning experiences so as to best utilize the available time for instruction • Evaluated students’ academic and social growth, kept appropriate records, and prepared progress reports• Communicated with parents through conferences and other means to discuss students’ progress • Collaborated with other teachers to plan and schedule courses • Frequently developed and delivered presentations for the entire staff (Adult Learning Model)• Member of Behavior, Leadership and Discipline school-wide teams• Familiar with professional development course via WebEx and other webinar/CBT formatsProfessional Development• Taught English in Italy: 3 weeks in 2008 during summer break• Biosphere 2 Teacher Training: 2 weeks in 2009 during summer break

Phoenix, Arizona Area

• Taught and developed curriculum for students in a classroom• Developed lesson plans and instructional materials; provided individualized and small group instruction • Used a variety of instruction strategies, such as group discussion, lecture, presentation, discovery, etc. • Translated lesson plans into learning experiences so as to best utilize the available time for instruction • Evaluated students’ academic and social growth, kept appropriate records, and prepared progress reports• Communicated with parents through conferences and other means to discuss students’ progress • Collaborated with other teachers to plan and schedule courses • Frequently developed and delivered presentations for the entire staff (Adult Learning Model)• Member of Behavior, Leadership and Discipline school-wide teams• Familiar with professional development course via WebEx and other webinar/CBT formatsProfessional Development• Taught English in Italy: 3 weeks in 2008 during summer break• Biosphere 2 Teacher Training: 2 weeks in 2009 during summer break

Phoenix, Arizona Area

• Collected, analyzed, and interpreted data from multiple sources• Recommended and communicated results/solutions relating to various topics within the department according to established service level agreements• Served as the Credit Operations Department contact for all reporting issues and questions relating to employee metrics; responded to requests for data and reporting• Authored and maintained project documentation for department communications relating to employee metrics and associated reporting; evaluated and summarized key pieces of information• Developed and maintained reporting site and associated reports• Collaborated with the engineers and project managers to develop user friendly reporting system and reports; fostered and leveraged relationships• Provided actionable solutions related to employee concerns while continuing to meet predetermined business objectives and timelines• Coordinated training logistics including event site and meeting minutes• Authored and delivered multiple employee trainings across multiple levels of management within Credit Operations; many required developing trust and rapport with the audience due to the sensitive nature of the informationAwards Received• CSBS Champion 2002; highest honor given company-wide at American Express• Excellence in Leadership 2004; recognition given by Vice President in Credit Operations• Tribute Award 2005; highest honor given in Credit Operations at American Express

Master Of Arts - Ma, Human Services, General

Bachelor Of Arts (B.A.), Elementary Education And Teaching, 3.78

Graduated Magna Cum Laude while working full time as a business analyst at American Express.

Project Management, 93.9%, A

Introduction to Project Management Principles and Practices

Education record

Activities and Societies: Varsity athlete, National Honor Society, FCA, Yearbook