Jason Marett, Cpcu, Arm Email & Phone Number

Blue Bell, Pennsylvania, United States

Blue Bell, Pennsylvania, United States

Blue Bell, Pennsylvania

Blue Bell, Pa

• Maintains a significant role as the TPA primary point of contact and liaison for corporate claims initiatives to ensure alignment with corporate goals.• Developed strong “back-office” functions to support regional leaders, managers, and adjusters that ensure the successful delivery of high quality claim service from intake to resolution.• Supervised and increased operational efficiency by remediating process gaps, manual processes, and re-work in Operational functions (Financial, EDI, claims processing, compliance, Sec 111, Auditing) • Designed and delivered targeted training and materials to effectively communicate and educate end users on all process and/or system enhancements. • Successfully produced and implemented a new TPA service feature this past year that contributed to the acquisition of 5 new TPA clients that resulted in increased revenue, and gained access to a new client market.• Key contributor in the corporate expansion efforts to advance into Texas, Minnesota, and Missouri. • Implemented processes and procedures that drove reductions in our account transition float time improved accuracy of data transfers. • Proactively identifies of trends in the industry to formulate sound strategic decisions; maintain an understanding of the internal and external factors affecting the business from the clients’ perspective, anticipates and adapting to changes in the marketplace.• Effectively oversees a team of operations professionals inclusive of data analysts and project coordinators.

Mt. Laurel, Nj

• Effectively lead a team of four adjusters on a very large and complex group insurance fund account.• Provided daily oversight on adjuster handled claims to ensure optimal claim outcomes. • Effectively utilized query reports and other monitoring measures to make certain that handling efforts are aligned with the corporate goals as well as client expectations. • Promoted communication and understanding of handling expectations by conducting monthly team (and individual) meetings to review handling trends and complex case handling efforts. • Successfully facilitated weekly client claim reviews to demonstrate the effectiveness of our claim handling efforts to support, and strengthen the client / TPA relationship.

Mt. Laurel, Nj

• Provided client direct service for both workers' compensation and property and liability lines of business.• Effectively served as the intermediary between the client and the claims team to ensure quality management of claims in accordance with best practices.• Established, documented, and communicated claim settlements and reserve adjustments.• Conducted client "kick-off" meetings to communicate company information, initiatives, and practices to new TPA clients.• Maintains effective communication among and between work groups, and between management and employees to resolve service issues and to ensure superior customer service• Collaborates with corporate specialists, underwriting, finance, and risk control to work towards total service efficiency and customer satisfaction• Identifies training needs, establish and implement delivery strategy for staff level employees• Creates, interprets, and presents client loss run reports and stewardship reports at quarterly meetings or upon client request • Monitors and analyzes significant legal developments and legislative changes in service territories that may impact claim operations; communicates conclusions and recommendations to the appropriate parties

Mt. Laurel, Nj

• Efficiently maintained and controlled a large active pending of high exposure workers' compensation claims • Objectively investigated new losses to determine exposure potential, compensability, and possible fraud activity• Identified and aggressively pursued potential liable third parties for subrogation recoveries• Coordinated medical treatment within a preferred provider network and maintained an organized and current diary to advance claims to closure• Recognized early claim exposure potential for precise reserving practices based on the maximum anticipated claim value • Controlled claim costs by aggressively negotiating resolutions on litigated claims and utilized voluntary tenders when cost effective• Professionally presented at quarterly claim reviews and maintained effective client communication on claims activity

Mt. Laurel, Nj

• Maintained a large active pending of lost time workers' compensation claims.• Investigated new losses for exposure potential, possible subrogation, compensability, and fraud indicators.• Accurately reserved claims for maximum exposure.• Coordinated and directed medical treatment within a preferred provider network.• Worked directly with defense counsel to expedite litigated claims to closure.

-Obtained series 6, 63, 65, and NJ Life and Health licenses for security sales-Continually created and maintained a successful client database-Successfully marketed financial products-Diligently assisted underwriting in the screening of applicants

-Performed marketing research for Verizon's Virtual Office Solutions (VOS)-Effectively determined competitive comparison by providing analysis matrixes for sales reference-Accurately researched potential partnerships and marketing initiatives to ensure compatibility of companies' concepts -Analyze sales performance and recommend enhancement strategies