Jason Palmer Email & Phone Number

Grand Rapids, Michigan, United States

Greater Grand Rapids, Michigan Area

Wayland, Michigan, United States

Wayland, Mi

Shelbyville, Mi

Shelbyville, Mi

• Develop and implement a comprehensive housing plan (Annual Action Plan, Indian Housing Plan) in conjunction with Housing Committee with input from Tribal Citizenry and Tribal Council. • Direct and participate in the development, interpretation, evaluation, and recommendation of policies, procedures and regulations for the effective operations of the Housing Department.• Direct and participates in the establishment, administration, and evaluation of programs or services.• Comply with applicable federal, state and local legal requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising the Tribal Council on needed actions.• Interpret existing and proposed Tribal laws, policies, and procedures as they relate to the Housing Department.• Act as a liaison with the Department of Housing and Urban Development and other governmental entities, private lenders, etc.• Participate in collaborations led by other Tribal Department Directors beginning with initial implementation through delivery of services.• Maintain a centralized housing retention filing system. • Promote the preservation of tribal culture.

Battle Creek, Michigan

• Provides professional training preparation support. Conducts training audits and provides formal feedback about job skills training on a regular basis.• Facilitates the training of Team Members with departmental instructors, using the approved modules.• Coordinates the scheduling of all Team Members for designated departments, and coordinates assignments with department staff.• Maintains current and accurate records in the computer for Team Members in assigned areas of responsibility, showing attendance and successful completion of all skills training and other training modules. • Implements other company training course modules as assigned for Team Members and management, including presentation and facilitation of training programs and special events.• Maintains inventory of accurate training program materials.• Based on feedback from department supervisors and managers, recommends training refreshers to departmental leadership.• Regularly confers with Training Manager to review achievements and to discuss needed changes in goals, objectives and/or department direction resulting from current or projected future status or conditions.• Maintains the highest level of confidentiality.• Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.• Outstanding example of and a credit to FireKeepers Casino Hotel.

Battle Creek, Michigan

• Supervise the operation of all slot machines and performance of Slot floor staff in assigned area and communicate with Shift Manager of any customer and/or employee problems• Responsible for the organization of assigned shift and area including daily employee assignments, employee break schedules and staffing levels• Verify slot payouts (jackpots, fills, etc.) and booth buying/selling, maintain security of monies within the department• Strive to meet revenue goals by ensuring all slot machines are in working order. Notify slot maintenance of repairs needed.• Supervise count in/count out of change banks and booths when variances occur, also record and track variances, and check voids• Make recommendations and suggestions to hire, suspend, evaluate, promote, assign, reward and/or discipline the employees in his/her span of supervision• Support training programs for each position and ensures adequate training and development is provided for each employee• Promote all departmental and property-wide promotions.• Knowledge of local jurisdiction gaming laws (Federal, State, etc.) and attendant regulations as well as the company's internal controls, policies and procedures

Wayland, Michigan

• Provide strategic vision, establish SMART goals for Commission and create budget for effective operation• Promulgate rules and regulations to protect assets of Tribe and ensure integrity of games• Review and refine processes to ensure Commission is meeting and exceeding the mission of organization as efficiently as possible• Serve as liaison for National Indian Gaming Commission and State of Michigan Gaming Control Board

Wayland, Michigan

• Deliver “Beyond the Best” service to all guests• Cultivate new and current guest relationships to ensure return visits • Coach fellow guest ambassadors in service standards and technical computer skills• Gain hands-on operation experience, providing me with a holistic view of the industry

Lansing, Michigan

Develop/qualify contacts, identify construction opportunities and support the Project Directors of the assigned market segments• Develop and cultivate contacts in the assigned segments• Analyze economic trends in the assigned segments and identify upcoming construction opportunities • Reach out to prospects with the assistance of the Marketing Department • Create/ find events and opportunities for face-to-face meetings with strong prospects • Share prospects’ planning and construction concerns with the Project Directors• Introduce the Project Directors to strong prospects and facilitate additional dialogue• Assist the Project Director in the preparation of client proposals and presentations• Participate actively in professional and trade associations representing the targeted market segments• Report weekly to Vice-President of Marketing

Dorr, Michigan

Worked day-to-day on opening the Gun Lake Casino• Served as liaison for the 40+ supporting organizations; unions, trades, governments, chambers of commerce, non-profits and Friends of Gun Lake Indians (FOGLI)• Applied grassroots marketing strategy to grow FOGLI membership from 3,000 to 10,000• Requested and received amicus briefs (MichGO litigation) from supporting organizations• Lobbied and coordinated supporters’ lobbying efforts for successful compact passage• Led casino design (and redesign) efforts including Tribal Design Review Committee• Led the design of the Gun Lake Casino logo, which draws on card suits and reverse appliqué• Negotiated with State as Tribal representative for 2007 compact and 2008 tax agreement• Negotiated project labor agreement using Four Winds Casino project as a template• Applied pro-active approach to public relations resulting in positive media coverage• Acted as the point person for casino vendor inquiries, created Tribal database for potential vendors and drafted Tribe’s Chamber policy• Reviewed all legal documents filed and provided suggestions/comments when appropriate• Addressed Tribal membership inquiries and provided regular updates through the newsletter• Kept Tribal Council and Development Board abreast of my activities on a regular basis• Outside of development activities, served as liaison for United Tribes of Michigan, Iannelli Fountain workgroup, Tribal Land Use Committee and Kalamazoo Poverty Reduction Initiative

Ann Arbor, Michigan

Higher education test preparation and admission advice• Generated 21% growth in revenue for the 2002 calendar year• Established national lead generation record on successive days during Back to School 2002 campaign and repeated the feat during Back to School 2003• Managed all marketing aspects of a $1.4 million facility• Identified and built key relationships with faculty, advisors and students• Screened, auditioned, interviewed and selected course instructors

Southfield, Michigan

Full product line of Canon black and white office equipment• Starting in Jan 2001, exceeded monthly sales quota ($24,500) every month• Honored as a finalist for Canon USA Spirit Award – Esprit de Corps• Generated new leads, composed/presented proposals and closed the sale

Mba, Management, 3.92

Activities and Societies: Alpha Kappa Mu Honor Society, Beta Gamma Sigma (International Honor Society) Awarded Wells Fargo Scholarship.

Bba, Magna Cum Laude, Major: Marketing, Minor: General Business, 3.8

Activities and Societies: Golden Key International Honour Society, Alpha Mu Alpha (National Marketing Honorary sponsored by the American.