Milton Research LLC was founded specifically for those organizations that large consulting firms overlook or simply refuse to work with. We are fully dedicated to small businesses, nonprofit organizations, and schools (TK-12, Colleges, and Universities). We provide customized solutions to help you:-- increase revenue-- grow market share-- boost fundraising-- identify and engage new customers, donors, or students-- leverage data and analytics to better understand your organization, your competitors, and your market-- build an endowment-- complete capital campaignsAs a small business ourself, we understand the importance of managing costs. Our team is remote, and we only travel at the client's request. This (among other strategies) keeps our costs low, and we pass those savings onto you.​But don't be mistaken. Low rates do not equal low quality. Our team has decades of experience in consulting and executive leadership. Contact us today to learn how we can customize a solution for your unique needs.

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• Oversee data and research for the Sub-Saharan Africa Division, which consists of over 300 staff spread across 40+ countries. Collect, analyze, and interpret data to inform organizational strategy.• Lead a key 5-year, strategic initiative. Created and executed a plan to secure external funding for the project. Exceeded project’s fundraising target within weeks of announcing it.• Oversee the production of the Division’s Annual Statistical Report (ASR). Analyze current data and create forecasts to inform hiring, budgeting, and strategy. After publishing the public-facing version, the ASR contributed to a record amount of donations and special gifts.• Devised and led a data-driven marketing campaign that reversed a declining trend in the recruiting pipeline and contributed to 14% YoY growth in giving.

• Led the launch of the Analytics Division. Oversaw data and analytics strategy for the entire organization. Designed and executed data-informed strategies that increased student retention and success, boosted enrollment, grew revenue, and reduced costs. Advised the President and his Executive Cabinet.• Designed data-driven marketing, communication, enrollment, and retention strategies that increased tuition revenue by 9% YoY.• Created a donor research methodology that increased unrestricted financial gifts by 28% YoY.• Analyzed data from multiple departments and disparate systems to identify cost savings of $500k per year.• Performed trend analyses and built revenue forecasts to increase the accuracy of marketing and recruitingcampaigns, budgeting, staff planning, and resource allocation.Conducted internal and market research and designed a new tuition strategy based on the findings.• Identified and correctly forecasted a major shift in the seminary’s student population that would significantly impact revenue and enrollment. Created a strategy and operational execution plan to address the shift.Proposal was adopted by the President and Executive Cabinet.• Created a new process for identifying students that are likely to drop out and a strategy for retaining them.

• Served on the Office of Admissions leadership team. Oversaw the department’s data and CRM. Managed a team of six direct reports and helped them progress in their careers.• Conducted data analyses to determine the highest yielding recruitment events and trips. Project led to a redesign of the recruiting strategy and boosted enrollment 12% YoY.• Built a new communication plan that drove a 31% increase in YoY new student applications.• Leveraged predictive analytics to create an algorithm that identified which prospective students were likely to apply. Project empowered the Admissions team to more effectively deploy their time and resources. • Designed performance dashboards that let managers easily track staff performance and progress towarddepartmental goals and then adjust their business strategies accordingly.• Promoted to Director of Institutional Analytics and tasked to create and lead the Analytics Division.

• Served on the Office of Admissions leadership team. Hired and developed a team of six direct reports.• Proposed a plan to create an Analytics Division to enhance the seminary and college’s marketing, enrollment, and advancement efforts. Hired into this position to pilot the idea within Admissions. After successful results, I was selected to create and lead a new division that would impact all departments.• Analyzed historical data to determine which applicants were most likely to apply. Designed a recruitment strategy to target those students, which led the department to achieve 104% of its graduate headcount goal and 106% of its undergraduate goal.• Designed new structures that combined datasets, eliminated redundancies, and improved reporting accuracy.• Led a re-design of the enrollment application that streamlined the admissions process and let future studentsmore easily and quickly complete the requirements.• Promoted to Associate Director.

• Advised clients on how to acquire, engage, and retain customers that best align with their mission, values, and goals. Built marketing and communication campaigns that drove digital engagement, conversion, and enrollment growth.• Drove sales for company’s new digital marketing services that led to division’s 13% YoY growth.• Built a multi-million dollar business development pipeline.• Designed data-informed strategies for clients’ executive teams. Leveraged predictive analytics and statisticalmodeling to help companies locate and engage customers and prospects both on and offline.• Optimized clients’ digital marketing efforts resulting in an average of 25% more conversions and 15%lower costs.• Conducted data analyses that helped clients more effectively and efficiently allocate financial resources and set budget for marketing, advertising, publications, personnel, travel, and capital projects.

• Led a $22 million consulting business unit. Hired staff, conducted performance reviews, and provided mentorship. Monitored industry trends and partnered with product teams to drive innovation and provide market voice.• Directed division to 108% of performance goal.• Designed a market segmentation strategy that established deeper partnerships with otherorganizations and resulted in $1.9 million in new business in Q2-2013 and boosted QoQ sales by 37%.• Delivered $3 million in new business revenue in 1H-2013, a 20% increase over 1H-2012.• Launched new product strategy that increased average contract value to 116% of prior year.• Evaluated effectiveness of clients’ existing organization structures, aligned them with business strategy andobjectives, and linked individual performance to business outcomes.

• Held P&L and leadership responsibility for key business unit. • Earned Gallup’s highest honor for team leadership, client impact, and increased revenue.• Received company award for earning exceptional ratings from a top client. Project involved advising theclient’s executive team on the creation and implementation of a 5-year strategic plan.• Managed a client portfolio of $6 million in annual revenue and led teams of 20+ employees. • Led the turnaround of an underperforming region. Increased sales from consulting and professionalservices over 500% in 24 months. Grew revenue from $300,000 per year to $1.9 million per year.• Led an organizational design project for an independent federal agency. Integrated the project into the client’s 5-year strategic plan and performance goals. • Designed and led a change management project that involved redesigning a public sector client’srecruiting, selection, and talent management models.• Created and led a workplace performance and manager training project. Advised client how to bettertransition staff to new roles. Measured the effectiveness of client’s learning and development programs.Designed and executed improvement strategies that reduced costs, turnover, and absenteeism.• Managed an organizational design project for a public sector client that included leadership development and succession planning.• Led a change management project for a key client that transformed its customer satisfaction survey to a more intricate and impactful customer engagement program. Linked the client’s customer scores to employee performance data.• Directed community development initiatives, education projects and studies, and the national outreach and media strategy for the Gallup Student Poll.• Served as a featured speaker at the New York Stock Exchange, Partnership for Public Service, the Federal Manager’s Association Management Training Seminar, the Newark Peace Education Summit, and The Atlantic’s Green Intelligence Summit.

• Conducted analyses on industry and market trends, synthesized data into relevant takeaways, and implemented strategies that identified and prioritized opportunities to grow market share.• Grew customer base 21% from previous year and delivered sales at 111% of quota.• Developed a new strategy for market analysis and identifying which prospective customers presented thegreatest business opportunities. Resulted in increased revenue of 24% over a 3-month period.• Presented an innovative marketing strategy at annual district planning meeting. Trained districtteammates how to execute the strategy. Elected by peers as MVP of the meeting.

• Served as a department chair, teacher, head coach, and club adviser for special needs students. Taught English, U.S. history, and physical education. Coached wrestling and American football.• Oversaw a department of 1,500 students and 10 teachers. Managed department budget and operations.• Founded and served as Director of the Shark Tank Invitational wrestling tournament. Marketed the eventnation-wide. Tournament became the largest in Riverside County within its first two years.• Created and launched a communication plan to identify and target potential donors. Campaign resulted ina 200% increase in fundraising.• Created standards-based lessons and taught them in an engaging and understandable manner. Designed assessments to track students’ progress and adjusted lesson plans accordingly.• Selected to launch and lead a technology-based credit recovery program for at-risk students. • Promoted to Department Chair.