Associate Partner, Practice Lead, And Director Of Business Development
Washington, D.C. Metro Area
• Held P&L and leadership responsibility for key business unit. • Earned Gallup’s highest honor for team leadership, client impact, and increased revenue.• Received company award for earning exceptional ratings from a top client. Project involved advising theclient’s executive team on the creation and implementation of a 5-year strategic plan.• Managed a client portfolio of $6 million in annual revenue and led teams of 20+ employees. • Led the turnaround of an underperforming region. Increased sales from consulting and professionalservices over 500% in 24 months. Grew revenue from $300,000 per year to $1.9 million per year.• Led an organizational design project for an independent federal agency. Integrated the project into the client’s 5-year strategic plan and performance goals. • Designed and led a change management project that involved redesigning a public sector client’srecruiting, selection, and talent management models.• Created and led a workplace performance and manager training project. Advised client how to bettertransition staff to new roles. Measured the effectiveness of client’s learning and development programs.Designed and executed improvement strategies that reduced costs, turnover, and absenteeism.• Managed an organizational design project for a public sector client that included leadership development and succession planning.• Led a change management project for a key client that transformed its customer satisfaction survey to a more intricate and impactful customer engagement program. Linked the client’s customer scores to employee performance data.• Directed community development initiatives, education projects and studies, and the national outreach and media strategy for the Gallup Student Poll.• Served as a featured speaker at the New York Stock Exchange, Partnership for Public Service, the Federal Manager’s Association Management Training Seminar, the Newark Peace Education Summit, and The Atlantic’s Green Intelligence Summit.