Jason Mcgee Email & Phone Number

Arlington, TX, US

Arlington, TX, US

Richardson, Texas, United States

Cariloop provides the world's first fully integrated, tech-enabled Caregiver Support Platform to help working caregivers and families plan for and manage the care of their loved ones. The Platform features a HIPAA-compliant, web and mobile-friendly portal that helps families securely communicate across all devices and store important health, financial, and.

- Managed backlog, developed roadmap, user stories, requirements, scope, release plans, defects, and vendors to add value, generate revenue, and enhance customer experience.- Kept an up to date roadmap of future feature improvements, new features, bug releases, research projects, and more. - Created and implemented processes to bring the company into a.

Dallas/Fort Worth Area

• Led multiple teams comprised of employees in multiple countries.
• Defined/Created user personas, requirements, process flows, wireframes/mockups, and other artifacts to enable effective product development in an Agile environment.
• Led several large infrastructure projects to a successful release into Production.
• Uses creative problem solving, and innovative ideas, throughout the process to bring forth the best possible product releases.
• Managed backlog, developed roadmap, user stories, requirements, scope, release plans, defects, and vendors to add value, generate revenue, and enhance customer experience.
• With teams spread across multiple locations I led stand ups, reviews, demos, and requirements gathering sessions for Agile teams across multiple locations.

Flower Mound, TX

• Led several teams comprised of employees in multiple countries.
• Led teams to complete 20+ Healthcare and Security products/projects which includes UI/UX updates to web and mobile applications, infrastructure updates/implementations, new e-commerce ventures, new mobile app releases.
• Implemented a “Squad” based solution to our development teams to allow them to use different methodologies (e.g. Agile, Kanban, Waterfall, etc.) to maximize the efficiency of the technology work and product.
• Defined/Created user personas, requirements, process flows, wireframes/mockups, and other artifacts to enable effective product development in an Agile environment.
• Led planning, stand ups, reviews, demos, and requirements gathering sessions for Agile teams across multiple locations while implementing strategies to increase velocity and on time delivery.
• Managed backlog, developed roadmap, user stories, requirements, scope, release plans, defects, and vendors to add value, generate revenue, and enhance customer experience.

• The verification, creation, and prioritization of bug and story tickets in Jira for existing and new products.
• Understanding of all aspects of the current system in both the web and mobile app and using said knowledge to educate any individuals on new or existing features and/or investigation of any bugs and workarounds to said.
• The examination and testing of the app when new versions of Android and iOS release to determine whether or not the update damages the mobile app or renders it inoperable and react accordingly.
• Verifying the continued functionality of the web and mobile app when new features or feature enhancements are implemented.
• Assist the trainer with the creation of training documentation for employees and customers on new features, products, and feature enhancements as well as keeping any documentation current.
• Work with all departments in the testing and communication of new features, products, and product enhancements.

Flower Mound, TX

Answer, on average, 50 calls from healthcare professionals a day regarding problems they are having with their accounts, credentials, etc. Managing and reviewing documentation that includes immunization records, certificates of training, etc. for the representative calling in. Educate representatives on submitting their documentation properly and what.

Assisted the senior technical writer and others with the technical and creative writing aspects of the company. This included, but wasn’t limited to, writing, editing and updating user guides, writing or editing internal technical documents and internal/external marketing material. Cooperated with creating the style used for all internal PowerPoint.