• Provide customer support to users• Develop customer satisfaction survey • Utilize analytics and customer feedback platforms• Format events and provide support to tournament directors

• Create tournament formats and provide technical support to users• Manage website and social media marketing outreach • Supervise event operations and coordinate with staff at multiple locations• Manage tournament schedules, employees, vendors, and facilities• Make technical adjustments to courts

•Filing and making copies•Database management•Assisting recruiters in a wide variety of tasks and situations•Office maintenance and organization

•Provide high quality over-the-phone customer service and support•Connect customers to interpreters in 240 languages with customized service to match each customer’s needs•Work cohesively with a team in a fast-paced, high volume, dynamic call center environment

I have organized team events, recruited new members, created a club budget and worked with the coach and other leaders to design tournaments and practice schedules. I also have been responsible for facilitating practices and managing team equipment. I have helped create a welcoming, and comfortable atmosphere for the club which has contributed to our huge increase in membership and participation, as well as standings in official NCTTA, and ACUI tournaments.

• Provided personal customer support to owners of Apple computers• Made sales of software products

• Lifeguarded and taught swimming lessons at all levels and ages• Directed and performed maintenance with regular employees• Provided customer support for patrons