Jason Napieralski Email & Phone Number

Buffalo/Niagara, New York Area

Develop and deliver reporting applications, decision support tools, insights and business intelligence based on advanced analyses and studies to support health care benefits and operational decision making by Aetna internal and external clients. This involves extracting, collecting, analyzing and interpreting health, utilization and financial data from many sources to address business questions regarding population health management, health and economic outcomes, quality of healthcare, healthcare program and product design, healthcare provider network design and other business needs. These activities require advanced technical, analytic and consultative skills, extensive knowledge of health care data and information systems, as well as an understanding of epidemiology, health care benefits, health care financing and health care delivery systems.

Acted as liaison and main point of contact for major resellers of LocalEdge's Internet marketing products-- SEO, websites, pay per click, etc-- in San Francisco, Seattle, and Dallas. Recommended product solutions for reselling partners, ensuring optimum performance of their customers’ digital marketing plans. Managed and directed workflow to ensure on-time delivery for new orders. Provided feedback contributing to continuous improvement to products and processes.

Headed a team focused on contract processing and entry for internet advertising products. Developed best practices, policies, and procedures for the team's duties. Worked with all levels of management during introduction of new products to staff. Developed processes and procedures for new products. Collected, analyzed, and reported staff productivity and quality statistics to management. Assessed the effectiveness of department-wide processes and procedures. Identified inefficiency and suggested improvements.

Purchased phone book listing information from utility companies-- Verizon, AT&T, etc. Held utility companies accountable for the quality and timely delivery of listings purchased. Checked purchased listing information for accuracy and completeness by comparing it to known-good listings. Processed utility listing information, received in a variety of formats, into the format required by our database system. Loaded information into the database. Analyzed competitor phone books for changes in geographic coverage area. Worked with marketing department to suggest increases and decreases in coverage area to keep our phone book competitive.

Verified the accuracy of time-critical orders for listing information, ensuring that all necessary geographical areas and utility companies were accounted for. Interpreted reports to prevent gaps in phone book coverage area. Acted as the final proofreader of phone books ready for publishing. Verified accuracy and appropriateness of typefaces, look and feel, and color in white and yellow pages. Worked with charities, human services agencies, sports teams, etc, to create Community Guide pages for approximately 20 phone books published along the East Coast and Texas. Worked with local, state, and federal government agencies to verify their contact information in Government Guide pages.