Jason O'Neill Email and Phone Number
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Operations, Sales, and Marketing senior leader helping customer support organizations connect with their customers through live chat, text messaging, Facebook and more. Breadth of experience managing teams across strategy development, operations management, marketing, product and technology innovation, thought leadership, and growing client relationships. Specialties: B2B Marketing and Product Management, Product Launches, Lead Generation, Digital Marketing, Consultative Selling, Sales Management, Operational Improvement and Supply Chain, Strategy Development and Implementation, Business Process Improvement, Technology Innovation and Product Development, Consulting/Coaching, P&L Management, Problem Solving/Root Cause Analysis, and Decision Making.
Livehelpnow
View- Website:
- livehelpnow.net
- Employees:
- 19
-
Chief Executive OfficerLivehelpnow Dec 2022 - PresentQuakertown, Pennsylvania, United StatesLiveHelpNow provides omnichannel support software - chat, text, social media, chatbots, voice, and more - that give businesses of any size the tools they need to drive an amazing customer experience.Whether you’re looking to improve large scale call center operations and help desk functionality or simply want to implement better lead generation and customer support tools for your small business, our software will help your team work faster and smarter, while making your customers’ experience with your brand better. -
Chief Operating OfficerLivehelpnow Oct 2020 - Dec 2022Quakertown, Pennsylvania, United StatesWaiting is for lobbies and bus stops. Fully integrated customer service suite meeting all of your customer's needs. Quick and easy installation, no setup fees, no contracts with best in class technology including Live Chat, Support Ticket, Knowledge Management/FAQ, and Call Management. -
Chief Executive OfficerHelpsquad Dec 2022 - PresentQuakertown, Pennsylvania, United StatesLive chat agents supporting your business, 24/7/365. Our professional and courteous team will provide superior support for your customers. Whether they're generating leads or answering questions, our agents are highly trained to provide affordable support through live chat, SMS/text, and Facebook Messenger. As a BPO, HelpSquad can also find dedicated customer support agents for your business, build chatbots, and help your team manage a knowledge base. -
Chief Operating OfficerHelpsquad Oct 2020 - Dec 2022Quakertown, Pennsylvania, United StatesLive chat agents supporting your business, 24/7/365. Our professional and courteous team will provide superior support for your customers. Whether they're generating leads or answering questions, our agents are highly trained to provide affordable support through live chat, SMS/text, and Facebook Messenger. -
Head Of Operations, North AmericaKepner-Tregoe Jan 2020 - Sep 2020Princeton, NjI lead KT North America's business development and sales enablement team to growth relationships with our clients in IT service management, customer support, manufacturing, and operations functions. As a member of the North America leadership team, I'm responsible for technology tools, back-office business processes, lead generation, and revenue growth while managing my own set of client relationships. I also sit on KT's global IT Steering Team to ensure technology initiatives align to corporate strategy. -
Head Of Global Training ServicesKepner-Tregoe Jan 2017 - Jan 2020Princeton, NjLed Kepner-Tregoe's global training business to ensure we deliver outstanding products and services to our clients. Responsible for strategy, marketing, product innovation, launches and lifecycle management, sales support, thought leadership, and achieving measurable results for KT's clients. Launched multiple new digital product offerings and client support tools to transform KT to be a leading provider of problem solving solutions. Led KT’s 2017 global rebranding initiative and campaigns including website relaunch. -
Director North American Marketing And Inside SalesKepner-Tregoe Dec 2014 - Dec 2016Princeton, NjServed on the North American region's leadership team and was responsible for lead generation through digital and traditional marketing campaigns, sales support, and growing the business through a team of inside sales representatives. Leads generated increased year-over-year and team achieved revenue goal two consecutive years. -
Product ManagerKepner-Tregoe Aug 2012 - Dec 2016Princeton, NjProduct Manager for Problem Solving and Decision Making solution, Kepner-Tregoe's primary global training product. Created the marketing campaigns for KT's Tablet App and Operational Excellence consulting approach, Targeted Performance Improvement. Also manage day-to-day social media (LinkedIn Company Page and Groups & Twitter) for KT. -
Product Marketing ManagerUps Supply Chain Solutions Oct 2007 - Aug 2012Created and executed global marketing strategy for $750 million Post Sales Logistics product -
Operations ManagerUps Supply Chain Solutions May 2005 - Sep 2007Led operations of fourteen warehouses and managed 24 direct reports with full P&L responsibility -
Regional Operations ManagerWeeds, Inc. Oct 2001 - Apr 2005Led midwest operations including sales, warehousing, scheduling, safety, training, and full P&L responsibility
Jason O'Neill Skills
Jason O'Neill Education Details
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Business Logistics -
Marketing And Entrepreneurship
Frequently Asked Questions about Jason O'Neill
What company does Jason O'Neill work for?
Jason O'Neill works for Livehelpnow
What is Jason O'Neill's role at the current company?
Jason O'Neill's current role is Chief Executive Officer at LiveHelpNow and HelpSquad | Wave goodbye to agent stress. Say hello to smiling customers..
What is Jason O'Neill's email address?
Jason O'Neill's email address is jb****@****ail.com
What is Jason O'Neill's direct phone number?
Jason O'Neill's direct phone number is +160925*****
What schools did Jason O'Neill attend?
Jason O'Neill attended Penn State University, Drexel University.
What are some of Jason O'Neill's interests?
Jason O'Neill has interest in Health.
What skills is Jason O'Neill known for?
Jason O'Neill has skills like Cross Functional Team Leadership, Logistics, Product Marketing, Management, Strategy, Process Improvement, Marketing Strategy, Supply Chain Management, P&l Management, Sales, Marketing, Leadership.
Who are Jason O'Neill's colleagues?
Jason O'Neill's colleagues are Eric Witchin, Jared Brown, Oleg Krichevskiy, Connie Courtney, Tina Stewart, Lauren Schneck, Jared Brown.
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