Jason Hersh

Jason Hersh Email and Phone Number

Technical Sales Leader πŸ¦„ Gainsight πŸ¦„ | IPO Five9 | $1.5B Acquisition RightNow Technologies @ Gainsight
Jason Hersh's Location
Miami-Fort Lauderdale Area, United States, United States
Jason Hersh's Contact Details
About Jason Hersh

Human first Solutions Consulting / Pre Sales Engineering leader driving B2B customer success solutions. Expert in solving complex business challenges using advanced technology solutions with a laser focus on improving the customer experience.β€’ I focus on active listening and taking the time to truly understand my customer's business objectives and measures of successβ€’ Award winning individual contributor and quota exceeding leaderβ€’ My experience spans customer success, CX, CRM, speech recognition, contact centerβ€’ Character and integrity matter#CUSTOMERSUCCESS #CSM #CX #CUSTEXP

Jason Hersh's Current Company Details
Gainsight

Gainsight

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Technical Sales Leader πŸ¦„ Gainsight πŸ¦„ | IPO Five9 | $1.5B Acquisition RightNow Technologies
Jason Hersh Work Experience Details
  • Gainsight
    Sr. Manager Of Solutions Consulting
    Gainsight Feb 2020 - Present
    San Francisco, California, Us
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  • Gainsight
    Manager Of Solutions Consulting
    Gainsight Aug 2017 - Present
    San Francisco, California, Us
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  • Gainsight
    Solutions Consulting Team Lead
    Gainsight Mar 2016 - Aug 2017
    San Francisco, California, Us
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  • Gainsight
    Senior Solutions Consultant
    Gainsight Nov 2014 - Mar 2016
    San Francisco, California, Us
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  • Five9
    Sr. Enterprise Sales Engineer
    Five9 Mar 2013 - Nov 2014
    San Ramon, Ca, Us
    Responsible for collaborating with the Enterprise Sales team with live and web demonstrations, understanding and defining customer requirements, assisting Professional Services in planning implementation engagements, and making best practice recommendations which enable our Customers to optimize results from their Call Center.
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  • Oracle
    Principal Solutions Consultant
    Oracle Mar 2012 - Mar 2013
    Austin, Texas, Us
    Joined Oracle's Customer Experience Service Automation team as result of the RightNow Technologies acquisition.
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  • Rightnow Technologies
    Customer Experience Strategist & Sr. Solutions Consultant
    Rightnow Technologies May 2007 - Mar 2012
    Bozeman, Mt, Us
    Member of the global Customer Experience Strategist team, responsible for working with RightNow's largest clients and providing customer experience thought leadership and strategy.Principal Sr. Solutions Consultant for IVR solutions and telephony integrations.
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  • Tuvox
    Director Of Business Development & Sales Engineering
    Tuvox Oct 2005 - May 2007
    Joined TuVox as result of the NetByTel acquisition.Business development, product marketing, and client management.Managed and acquired strategic technology and business partners, including Genesys, Transera, and Protocol to maximize worldwide customer growth and product breadth.Developed and managed product strategies and market introductions.
  • Netbytel, Inc.
    Director Of Business Development, Customer Experience & Sales Engineering
    Netbytel, Inc. Oct 2000 - Oct 2005
    Redmond, Us
    Responsible for business development, solution consulting and customer retention.Managed NetByTel's Customer Experience team, often referred to as solution consulting or sales engineering. The team was responsible for identifying and provisioning solutions to exceed customer requirements.Responsible for post sale customer account management to maximize solution effectiveness through tuning and call analysis.Defined some of NetByTel's most successful and award winning solutions for clients including Office Depot, Target Direct, Walmart.com, Time Customer Service and more.
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  • Office Depot
    Senior Business Systems Analyst
    Office Depot 1997 - 2000
    Boca Raton, Florida, Us
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  • 2Connect
    Project Manager
    2Connect 1996 - 1997

Jason Hersh Skills

Enterprise Software Cloud Computing Crm Professional Services Saas Pre Sales Strategy Ivr Customer Experience Cti Solution Selling Call Centers Integration Salesforce.com Product Marketing Product Management Contact Centers Selling Business Development Customer Relationship Management Software As A Service Strategic Partnerships Sales Process Leadership Sales Speech Recognition Analytics Managed Services Telecommunications Unified Communications Sarcasm Lead Generation Sales Enablement Software Industry Telephony Partner Management Complex Sales Consulting Sales Engineering Business Alliances Customer Retention Direct Sales Management Rightnow Channel Partners Multi Channel Marketing Voip Customer Service Management Crm Software

Jason Hersh Education Details

  • Southern Methodist University
    Southern Methodist University
    Communications

Frequently Asked Questions about Jason Hersh

What company does Jason Hersh work for?

Jason Hersh works for Gainsight

What is Jason Hersh's role at the current company?

Jason Hersh's current role is Technical Sales Leader πŸ¦„ Gainsight πŸ¦„ | IPO Five9 | $1.5B Acquisition RightNow Technologies.

What is Jason Hersh's email address?

Jason Hersh's email address is ja****@****hoo.com

What is Jason Hersh's direct phone number?

Jason Hersh's direct phone number is +192520*****

What schools did Jason Hersh attend?

Jason Hersh attended Southern Methodist University.

What are some of Jason Hersh's interests?

Jason Hersh has interest in Children.

What skills is Jason Hersh known for?

Jason Hersh has skills like Enterprise Software, Cloud Computing, Crm, Professional Services, Saas, Pre Sales, Strategy, Ivr, Customer Experience, Cti, Solution Selling, Call Centers.

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