Jason Pfau Email & Phone Number

Glendale, CA

• Maintain responsibility for overseeing Verdugo Fire, a centralized IT organization providing fire and emergency dispatch services to 12 cities and the Hollywood Burbank Airport.
• Spearhead the development and implementation of large-scale Verdugo Fire Communications Center projects while overseeing the day-to-day management of the IT environment.
• Guide impactful projects from conception to completion, including overseeing risk management and post-implementation reviews.
• Manage and maintain the multi-city enterprise Computer Aided Dispatch (CAD) system and related applications systems, peripherals, and services; ensure the full availability of CAD system production by proactively.
• Chart the successful development and execution of long-range strategies for applications systems, including liaising with cross-functional stakeholders to integrate systems and technologies.
• Define and implement new applications policies and acquire approval through the appropriate channels.

• Served as a Network Administrator for Verdugo Fire network equipment and information systems, including the CAD system, various databases, virtual machines, servers, computers, applications, and interfaces, while.
• Entrusted with administering, maintaining, and analyzing Microsoft SQL Server data.
• Prepared and submitted routine and ad hoc reports using Excel and Tableau.
• Orchestrated and led impactful information services projects, improvements, and upgrades. Including a $1.6 million dollar grant-funded fire station alerting project, workplace furniture replacement project, PulsePoint.
• Acted as the department liaison with vendors and fire agencies’ information services divisions.
• Played a key role in developing business cases for large and complex IT projects by gathering requirements from cross-functional stakeholders and analyzing potential benefits and metrics.

• Liaised with end users to define and document application development requirements as well as identify the business needs of end users.
• Demonstrated expertise operating in a collaborative environment focused on computer application design, development, deployment, testing, and support.
• Oversaw and coordinated information services projects and recommended the implementation of development/technical standards and commercial off-the-shelf software.
• Created comprehensive application work plans and technical documents spanning system architecture, conversion, integration, and testing implementation for systems and enhancements.
• Assisted with application and system design review processes as well as system/application selection while ensuring compliance with established standards and protocols.
• Cultivated and maintained collaborative working relationships with colleagues and leadership teams.

Greater Los Angeles Area

Greater Los Angeles Area

Sun Valley

Glendale, CA

Glendale, CA