Jason Graham

Jason Graham Email and Phone Number

Marketing and Training Manager @ D&Y
Huntsville, AL, US
Jason Graham's Location
Huntsville, Alabama, United States, United States
Jason Graham's Contact Details

Jason Graham personal email

n/a
About Jason Graham

A veteran facilitator with twelve + years of experience in software training for telecommunications and medical staffing organizations. Multiple roles in each organization have resulted in a diverse set of transferable skills including project management, support coordination, business analysis, and content development.

Jason Graham's Current Company Details
D&Y

D&Y

View
Marketing and Training Manager
Huntsville, AL, US
Website:
dystaffing.com
Employees:
257
Jason Graham Work Experience Details
  • D&Y
    Marketing And Training Manager
    D&Y
    Huntsville, Al, Us
  • D&Y
    Marketing & Training Manager
    D&Y Jun 2024 - Present
  • D&Y
    Software Trainer
    D&Y Jul 2015 - Jun 2024
    Huntsville, Alabama Area
  • Earthlink
    Corporate Trainer
    Earthlink May 2009 - Jul 2015
    Huntsville, Alabama Area
    Responsible for conducting, developing, and revising our hostedvoice training programs and materials. Provided onsite and live WebEx client training sessions. Maintained and improved expertise in learning theory and application, instructional design and development, as well as facilitation and presentation skills. Demonstrated a well rounded balance of technical and non-technical capabilities in order to provide comprehensive consultative service for our clients.
  • Earthlink Business (Itc^Deltacom)
    Trainer
    Earthlink Business (Itc^Deltacom) Aug 2003 - May 2006
    Conducted ongoing training needs analysis to implementdevelopment programs for our customer service call center agents. Provided managerial support and hiring recommendations for recruitment of call center personnel. Created new hire training curriculum and instructed new hire training classes. Provided coaching and feedback for new employees during on the job training.
  • West Corporation
    Training Facilitator
    West Corporation Aug 2001 - May 2003
    Provided new hire training for American Express & DirecTVcustomer service call center. Assisted management in developing and improving training curriculum. Provided ongoing coaching to monitor and improve call center agents performance. Conducted focus groups to maintain awareness of current issues, trends, and identify areas of need for continued training development.

Jason Graham Skills

Training Telecommunications Program Management Management Call Centers Customer Service Voip Graphic Design Process Improvement Microsoft Office Testing Web Applications Software Documentation Technical Support Webex Bmc Remedy User Acd Management Articulate Storyline Customer Relations Metasolv M6 Dispatching Logistics Collections Lotus Notes Metaview Web Administration Team Leadership Leadership Public Speaking Recruiting Team Building

Jason Graham Education Details

Frequently Asked Questions about Jason Graham

What company does Jason Graham work for?

Jason Graham works for D&y

What is Jason Graham's role at the current company?

Jason Graham's current role is Marketing and Training Manager.

What is Jason Graham's email address?

Jason Graham's email address is jg****@****el3.com

What schools did Jason Graham attend?

Jason Graham attended Faulkner University, Columbia College Chicago, University Of Alabama.

What are some of Jason Graham's interests?

Jason Graham has interest in Social Services, Environment, Human Rights, Animal Welfare, Arts And Culture.

What skills is Jason Graham known for?

Jason Graham has skills like Training, Telecommunications, Program Management, Management, Call Centers, Customer Service, Voip, Graphic Design, Process Improvement, Microsoft Office, Testing, Web Applications.

Who are Jason Graham's colleagues?

Jason Graham's colleagues are Sharon Sharp, Darcey Wheeler, Manalo Rolyvic, Tiffany Lameia, Aditya Agrawal, Thomas Holt, Alberto Delgado, Md.

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