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Jason Graham personal email
A veteran facilitator with twelve + years of experience in software training for telecommunications and medical staffing organizations. Multiple roles in each organization have resulted in a diverse set of transferable skills including project management, support coordination, business analysis, and content development.
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Marketing And Training ManagerD&YHuntsville, Al, Us
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Marketing & Training ManagerD&Y Jun 2024 - Present
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Software TrainerD&Y Jul 2015 - Jun 2024Huntsville, Alabama Area
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Corporate TrainerEarthlink May 2009 - Jul 2015Huntsville, Alabama AreaResponsible for conducting, developing, and revising our hostedvoice training programs and materials. Provided onsite and live WebEx client training sessions. Maintained and improved expertise in learning theory and application, instructional design and development, as well as facilitation and presentation skills. Demonstrated a well rounded balance of technical and non-technical capabilities in order to provide comprehensive consultative service for our clients. -
TrainerEarthlink Business (Itc^Deltacom) Aug 2003 - May 2006Conducted ongoing training needs analysis to implementdevelopment programs for our customer service call center agents. Provided managerial support and hiring recommendations for recruitment of call center personnel. Created new hire training curriculum and instructed new hire training classes. Provided coaching and feedback for new employees during on the job training.
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Training FacilitatorWest Corporation Aug 2001 - May 2003Provided new hire training for American Express & DirecTVcustomer service call center. Assisted management in developing and improving training curriculum. Provided ongoing coaching to monitor and improve call center agents performance. Conducted focus groups to maintain awareness of current issues, trends, and identify areas of need for continued training development.
Jason Graham Skills
Jason Graham Education Details
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Graduated With Honors
Frequently Asked Questions about Jason Graham
What company does Jason Graham work for?
Jason Graham works for D&y
What is Jason Graham's role at the current company?
Jason Graham's current role is Marketing and Training Manager.
What is Jason Graham's email address?
Jason Graham's email address is jg****@****el3.com
What schools did Jason Graham attend?
Jason Graham attended Faulkner University, Columbia College Chicago, University Of Alabama.
What are some of Jason Graham's interests?
Jason Graham has interest in Social Services, Environment, Human Rights, Animal Welfare, Arts And Culture.
What skills is Jason Graham known for?
Jason Graham has skills like Training, Telecommunications, Program Management, Management, Call Centers, Customer Service, Voip, Graphic Design, Process Improvement, Microsoft Office, Testing, Web Applications.
Who are Jason Graham's colleagues?
Jason Graham's colleagues are Sharon Sharp, Darcey Wheeler, Manalo Rolyvic, Tiffany Lameia, Aditya Agrawal, Thomas Holt, Alberto Delgado, Md.
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Jason Graham
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Jason Graham
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Jason Graham
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