Jason Richardson Email & Phone Number

Washington D.C. Metro Area

NCRC serves advocates around the country by providing training and technical assistance, research and policy analyses and other resources to more than 600 community-based member organizations, assisting them as they expand access to basic banking services including credit and savings, to create and sustain affordable housing, job development for low- and moderate-income communities. The research staff supports the efforts of the federal policy team, the membership and organizing staff, and… Show more NCRC serves advocates around the country by providing training and technical assistance, research and policy analyses and other resources to more than 600 community-based member organizations, assisting them as they expand access to basic banking services including credit and savings, to create and sustain affordable housing, job development for low- and moderate-income communities. The research staff supports the efforts of the federal policy team, the membership and organizing staff, and other NCRC local and national partners. Show less

Washington D.C. Metro Area

The Fair Lending and Inclusion Campaign Specialist works under the direct supervision of the Director of Fair Lending of the NAACP Economic Department.Coordinate and support NAACP Economic Department campaigns at the state conference level.Assist the Director of Fair Lending in advancing campaigns around such issues as pay day lending, mortgage lending, and predatory or discriminatory lending. Assist the NAACP Economic Department in building capacity of state conferences… Show more The Fair Lending and Inclusion Campaign Specialist works under the direct supervision of the Director of Fair Lending of the NAACP Economic Department.Coordinate and support NAACP Economic Department campaigns at the state conference level.Assist the Director of Fair Lending in advancing campaigns around such issues as pay day lending, mortgage lending, and predatory or discriminatory lending. Assist the NAACP Economic Department in building capacity of state conferences to monitor and advocate around state budgeting. Develop activities, tools and programs around fair lending that incorporate a racial economic inequality analysis. Show less

I grade work and advise students in Geography classes at USF. I also assist professors with lecturing and classroom assignments.

LibraryOvernight Library Circulation desk staff. Responsible for nighttime security and Library operations.

Advised business owners on banking practices and options for the largest bank in the United States. Worked with owners to develop the most efficient bank account configuration for their specific needs. Consistently a top sales performer and highly rated by customers.

Assisted people in obtaining financing set up for new homesAssisted with refinancing current homes to reduce payments or debt. This included originating the loan and processing it from application through closing.

Worked as part of a virtual help desk supporting internal departments and external corporate clients via multiple trouble ticket systems, password reset problems, account access inquiries, direct phone contact and project management tasks.Dealt with error correction and project management in conjunction with Verizon's wholesale operations.Provided Technical Support to both internal departments and Verizon employees for a variety of systems via bridge calls, direct calls, and trouble… Show more Worked as part of a virtual help desk supporting internal departments and external corporate clients via multiple trouble ticket systems, password reset problems, account access inquiries, direct phone contact and project management tasks.Dealt with error correction and project management in conjunction with Verizon's wholesale operations.Provided Technical Support to both internal departments and Verizon employees for a variety of systems via bridge calls, direct calls, and trouble ticket reporting systems. Show less

Functioned in a help desk capacity with both internal and external customers.Took a high level of inbound calls from customers regarding phone service, long distance, and internet service as well as answering customer inquiries regarding billing and services issues. Trained others in use of new systems and conflict resolution techniques. Utilized problem solving abilities without relying on outside assistance.Kept accurate and detailed customer records with a variety of… Show more Functioned in a help desk capacity with both internal and external customers.Took a high level of inbound calls from customers regarding phone service, long distance, and internet service as well as answering customer inquiries regarding billing and services issues. Trained others in use of new systems and conflict resolution techniques. Utilized problem solving abilities without relying on outside assistance.Kept accurate and detailed customer records with a variety of different software, Contacted customers for initial and follow-up satisfaction surveys.Handled orders to install, transfer, change, or disconnect telephone service,. Resolved billing inquiries for customers, including payment arrangements, explanation of charges, and issuing credits in a courteous and efficient manner. Dealt with irate customers and solving their conflicts in a courteous and efficient manner without relying on outside assistance. Managed multiple tasks, including leadership responsibilities.Performed tasks requiring a typing rate of a minimum of 30 wpm. Show less

M.A., Geography

Activities and Societies: American Association of Geographers Master's Degree in Economic Geography with a thesis on the impact.

Diploma, High School/Secondary Diplomas And Certificates