Qms Manager
CurrentDevelopment, maintenance and evolution of Customer Survey reports, analysis and program infrastructure; Power BI / Qualtrics / O365 Apps
Aug 2024 - Present
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Jason Jackson Email & Phone Number
Head of CX Customer Success (Quality) Planning and QMS at Nokia | Project and Quality Assurance Leader | Data Analytics, Visualisation & Insights. MIET & PCQI
at
Nokia
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of CX Customer Success (Quality) Planning and QMS at Nokia | Project and Quality Assurance Leader | Data Analytics, Visualisation & Insights. MIET & PCQI
Location
Bath, England, United Kingdom
Company size
Who is Jason Jackson? Overview
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Quick answer
Jason Jackson is listed as Head of CX Customer Success (Quality) Planning and QMS at Nokia | Project and Quality Assurance Leader | Data Analytics, Visualisation & Insights. MIET & PCQI at Nokia, a company with 157111 employees, based in Bath, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jason Jackson.
Jason Jackson previously worked as QMS Manager at Nokia and Head of CX Customer Success Planning / QMS at Nokia. Jason Jackson holds Bachelor'S Degree, Electrical And Electronics Engineering, 1St Hons from University Of Bath.
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Nokia
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Profile bio
About Jason Jackson
An accomplished Quality Assurance Team and Project Manager with extensive experience in the Telecoms industry, originating in R&D product design for Nuclear Power Stations, then into Telecoms R&D Base Station design, R&D Quality Assurance and Customer Success / Customer Quality roles. - Led the Customer Success / Quality Team operations and Management Systems compliance for Nokia’s Sales Teams; with audit team (15) to maintain certification for ISO 9001 / TL 9000 and ISO14001 for Sales Team (HC=3.5k) and latterly ISO 27001 certification. - Led cross-functional Project teams; recent successful program for TISAX Assessment for automotive business circa €50M business.- Delivered internal and external facing improvement programs, using Quality Methodologies driving enhanced customer experience- Led HW development teams, as Section Manager and R&D HW/FW Quality Assurance.- Certified ISO/TL9K Lead Auditor, Lean Six Sigma Green Belt and Practitioner of Chartered Quality Institute (PCQI). Experienced in data analysis and reporting, including failure analysis / root-cause and improvements, developed Power-BI business Reports, Apps and Dashboards, for team and management use. Track and maintain reporting capabilities for Quality metrics, their trends and corrective actions across process and products.Key Skills :Management Standards:- ISO 9001 /TL9000: Audit Program Owner & Lead Auditor- ISO 27001 / ISO14001: Audit Program Owner- TISAX (automotive ISMS) : Project Manager for implementation & Assessment- Conduct process & F2F compliance audits & assessmentsProject & Team Management for:- Quality Assurance Team and Audit Team manager & HW Product Design Team manager-
Current workplace
Jason Jackson's current company
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Nokia
8 roles
Jason Jackson work experience
A career timeline built from the work history available for this profile.
Head Of Cx Customer Success Planning / Qms
Leading the operations & planning support for global Sales Customer Success / Quality Team for Nokia Sales. Program lead for the maintenance of the industry required ISO 9001 / TL 9000 Quality Management System, ISO 14001 Environmental Management System, ISO 27001 Information Management System and TISAX (automotive ISMS) certifications for the Sales.
Jan 2021 - Jul 2024
Head Of Planning & Qms (Customer Operations Quality)
Leading the operations & planning for the Quality team supporting the Customer Operations, the Global Sales & Delivery Teams of NokiaKey roles for the Sales & Delivery Teams:o ISO/TL9K QMS & 14K EMS certification + management system documentation development o Project managed audit program planning, team awareness and delivered training sessionso Delivered.
Apr 2015 - Dec 2020
Quality Manager
Quality Manager for HW Product Quality operations for Nokia’s HW R&D teams: Radio & Core Platforms, including maintaining ISO 9001/TL 9000 Quality certification.o Process Owner of HW processes, development lifecycle, quality gates and process changeo Created Customer Field Review Group, which improved customer HW returns communications, with deeper.
May 2011 - Mar 2015
Business Operations Manager
Responsible for the Product Cost Management of Motorola's GSM Radio Products. Worked to achieve a >10% in cost reductions, with business case options vs sales & market forecasts
Jun 2010 - Apr 2011
Hw Section Manager : Power Systems Manager / Power Systems Principal Engineer
Hardware & Firmware Quality Assurance Manager for Radio R&D team (90 staff). Team Quality Assurance Manager & managed Internal and External QMS compliance audit program.Management of Power Design team (7) working on Motorola BTS Products; in-house and 3rd party design & development + manufacture; Design of High & Low power DC/DC and AC Power systems..
Sep 1994 - May 2010
Electronic / Electrical Design Engineer
Design of standard product items for turbine control, monitoring and alarm equipment for Nuclear Power Stations, including on-site commissioning. Design & build of 660MW steam turbine simulator; AC motor control + EMC test and compliance of products.
Apr 1992 - Jul 1994
Engineering Apprentice
Gec
Followed Industrial Student Apprentice Scheme (Sept'87 - Mar'92), covering all business teams of GEC Power Systems/Engineering Systems, Leicester, UK. On graduation, joined HW development team for power station controls and instrumentation. On completion of scheme, became full-time employed within R&D team.
Sep 1987 - Mar 1992
Team & coworkers
Colleagues at Nokia
Other employees you can reach at nokia.com. View company contacts for 157111 employees →
RF
Raaft Ftala
Colleague at NokiaEgypt, Egypt
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DK
Deepesh Keloth
Colleague at NokiaKerala, India, India
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SB
Sharda Burke
Colleague at NokiaAshburn, Virginia, United States, United States
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DG
Devanand Gupta Gupta
Colleague at NokiaBhandara, Maharashtra, India, India
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SL
Stephen Langley
Colleague at NokiaSouth Africa, South Africa
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AA
Aboudou Adjabe
Colleague at NokiaGreater Paris Metropolitan Region, France
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AS
Ashish Sethi
Colleague at NokiaKanpur Nagar, Uttar Pradesh, India, India
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AA
Aadhi Ashiq
Colleague at NokiaKerala, India, India
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TK
Tripti Kukreti
Colleague at NokiaHaridwar, Uttarakhand, India, India
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KR
Krzysztof Różycki
Colleague at NokiaWrocław, Dolnośląskie, Poland, Poland
View →
Raaft Ftala
Colleague at NokiaEgypt, Egypt
View →
DK
Deepesh Keloth
Colleague at NokiaKerala, India, India
View →
SB
Sharda Burke
Colleague at NokiaAshburn, Virginia, United States, United States
View →
DG
Devanand Gupta Gupta
Colleague at NokiaBhandara, Maharashtra, India, India
View →
SL
Stephen Langley
Colleague at NokiaSouth Africa, South Africa
View →
AA
Aboudou Adjabe
Colleague at NokiaGreater Paris Metropolitan Region, France
View →
AS
Ashish Sethi
Colleague at NokiaKanpur Nagar, Uttar Pradesh, India, India
View →
AA
Aadhi Ashiq
Colleague at NokiaKerala, India, India
View →
TK
Tripti Kukreti
Colleague at NokiaHaridwar, Uttarakhand, India, India
View →
KR
Krzysztof Różycki
Colleague at NokiaWrocław, Dolnośląskie, Poland, Poland
View →
2 education records
Jason Jackson education
Bachelor'S Degree, Electrical And Electronics Engineering, 1St Hons
Education record
Ralph Thoresby
FAQ
Frequently asked questions about Jason Jackson
Quick answers generated from the profile data available on this page.
What company does Jason Jackson work for?
Jason Jackson works for Nokia.
What is Jason Jackson's role at Nokia?
Jason Jackson is listed as Head of CX Customer Success (Quality) Planning and QMS at Nokia | Project and Quality Assurance Leader | Data Analytics, Visualisation & Insights. MIET & PCQI at Nokia.
Where is Jason Jackson based?
Jason Jackson is based in Bath, England, United Kingdom while working with Nokia.
What companies has Jason Jackson worked for?
Jason Jackson has worked for Nokia, Nokia Siemens Networks, Motorola, and Gec.
Who are Jason Jackson's colleagues at Nokia?
Jason Jackson's colleagues at Nokia include Raaft Ftala, Deepesh Keloth, Sharda Burke, Devanand Gupta Gupta, and Stephen Langley.
How can I contact Jason Jackson?
You can use AeroLeads to view verified contact signals for Jason Jackson at Nokia, including work email, phone, and LinkedIn data when available.
What schools did Jason Jackson attend?
Jason Jackson holds Bachelor'S Degree, Electrical And Electronics Engineering, 1St Hons from University Of Bath.
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