Jason Ryman Email & Phone Number

Denver, Colorado, United States

Englewood, Colorado

• After the merger, I was asked to stay at T-Mobile to manage a team of 40 to support the implementation lifecycle (budgetary, contracts, enterprise project submission, requirements, system implementation, and QA / UAT)..
• Reduced manual interactions 30% by automating the verification process for small / medium businesses (SMB) applying online. The Credit Business Process team led the project, supporting requirements, API and system.
• Cut 2% of the $MM budget for 3 consecutive years through vendor contract negotiations, process automation, and initiative prioritization.
• Achieved SOX compliance on 75 core credit and collection processes, supported by 10 team members, ensuring no regulatory penalties.

Englewood, Colorado, United States

• I led a team of 60 to support strategy development, system implementation, SMB / TPR credit underwriters, reporting, and monitoring Sprint’s collection practices for both consumer and SMB accounts.
• Decreased SMB credit underwriters’ handle time by 40% for 2 consecutive years through email automation, partnering with SMB sales team on process efficiencies, and eliminating duplicative steps.
• Increased SMB hit rate by 20% for non-scorable population and reduced credit bureau budget by 15% resulting from a business credit model RFP.

Lone Tree, Colorado, United States

• I was hired to manage 40 staff responsible for credit strategy development and implementation, project management, SMB underwriting, quality assurance audits, credit strategy implementation, and database development.
• Reduced vendor cost by 64% over the first 3 years of a new credit acquisition portal implementation which included championing migration, leading RFP, software development, operations, project completion, and.
• Decreased manipulated credit applications by 78% within 12 months by launching and managing a risk mitigation team that collaborated across functions, developing risk thresholds and action plans for poorly performing.