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Jason Sheard Email & Phone Number
Customer Education and Training Specialist, Senior
at
Realtor.com
1 work email found
@realtor.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Education and Training Specialist, Senior
Location
Edmonton, Alberta, Canada
Company size
Who is Jason Sheard? Overview
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Quick answer
Jason Sheard is listed as Customer Education and Training Specialist, Senior at Realtor.com, a with 3273 employees, based in Edmonton, Alberta, Canada. AeroLeads shows a work email signal at realtor.com and a matched LinkedIn profile for Jason Sheard.
Jason Sheard previously worked as Customer Education & Training Specialist, Senior at Realtor.Com and Customer Education & Training Specialist at Realtor.Com. Jason Sheard holds Real Estate from Sauder School Of Business.
Company email context
Email format at Realtor.com
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{first}.{last}@realtor.com
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AeroLeads found 1 current-domain work email signal for Jason Sheard. Compare company email patterns before reaching out.
Profile bio
About Jason Sheard
Jason Sheard is a Customer Education and Training Specialist, Senior at Realtor.com. He possess expertise in technical support, training, troubleshooting, customer service, team leadership and 22 more skills.
Listed skills include Technical Support, Training, Troubleshooting, Customer Service, and 23 others.
Current workplace
Jason Sheard's current company
Company context helps verify the profile and gives searchers a useful next step.
Realtor.Com
9 roles
Jason Sheard work experience
A career timeline built from the work history available for this profile.
Customer Education & Training Specialist, Senior
Customer Education & Training Specialist
Feb 2019 - Aug 2022
Manager, Customer Care - Resolution
Directly managed a team of second and third tier support staff including two team leads in the Customer Care Dept. Directly involved in hiring, training, coaching and development of staff. Assisted with the supervision of the entire Customer Care Dept.
Oct 2017 - Feb 2019
Team Lead, Customer Care
Provided supervision for entire Customer Care Dept and assisted with escalated customer issues. Duties also involved assisting with departmental reporting as well as training and coaching staff as needed.
Nov 2016 - Oct 2017
Training Specialist
Designed and implemented training programs in a call center that provides service and support of a CRM and real estate marketing tools. Responsibilities included:- Onboarding new employees into the Customer Care role-Training staff on new product updates-Training staff on new soft skills-Training staff on advanced technical support of the product- Responding to concerns emailed to the Training Dept- Creating and delivering training via webinars- Training staff in remote offices via video conference software- Traveling to remote locations for customer support or training staff- Creating training documentation - Updating procedural articles in the department knowledge base- Training staff for training roles
Jan 2014 - Nov 2016
Resolution Representative
Resolved software issues that weren't fixed at the frontline or Tier 2 level. Researched issues and provided customers with fixes. Reported software defects into tracking software for the Development team. Regularly met with MLS Support stakeholders in Development and Industry Relations Dept to discuss and prioritize customer support issues. Handled any type of escalated call including supervisor calls.
Aug 2012 - Dec 2013
Assistant Supervisor, Technical Support
Supervise three different product groups in Technical Support call center. Responsible for reporting, training staff, product documentation, handling escalated customer issues, liaison with development and other departments.
May 2006 - Aug 2012
Technical Support Representative
• Responsible for providing telephone technical support to existing customers and promoting various products and services • Answering phones in a prompt, polite and friendly manner • Diagnosing and trouble-shooting software and hardware issues
Sep 2002 - May 2006
Team & coworkers
Colleagues at Realtor.com
Other employees you can reach at realtor.com. View company contacts for 3273 employees →
HB
Haley Burroughs
Colleague at Realtor.ComAustin, Texas, United States
View →
KV
Kami V.
Colleague at Realtor.ComUnited States
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SG
Stephanie Grubb
Colleague at Realtor.ComAustin, Texas Metropolitan Area, United States
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XZ
Xun Zhu
Colleague at Realtor.ComSan Francisco Bay Area, United States
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GT
Gideon Taylor
Colleague at Realtor.ComLos Angeles Metropolitan Area, United States
View →
LE
Lane Evans
Colleague at Realtor.ComAustin, Texas, United States
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ZH
Zachary Harvey
Colleague at Realtor.ComAustin, Texas, United States
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AR
Ann Russell
Colleague at Realtor.ComGreater Chicago Area, United States
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PP
Pratik Patel
Colleague at Realtor.ComAhmedabad, Gujarat, India
View →
WD
Wendy Diederich
Colleague at Realtor.ComUnited States
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Haley Burroughs
Colleague at Realtor.ComAustin, Texas, United States
View →
KV
Kami V.
Colleague at Realtor.ComUnited States
View →
SG
Stephanie Grubb
Colleague at Realtor.ComAustin, Texas Metropolitan Area, United States
View →
XZ
Xun Zhu
Colleague at Realtor.ComSan Francisco Bay Area, United States
View →
GT
Gideon Taylor
Colleague at Realtor.ComLos Angeles Metropolitan Area, United States
View →
LE
Lane Evans
Colleague at Realtor.ComAustin, Texas, United States
View →
ZH
Zachary Harvey
Colleague at Realtor.ComAustin, Texas, United States
View →
AR
Ann Russell
Colleague at Realtor.ComGreater Chicago Area, United States
View →
PP
Pratik Patel
Colleague at Realtor.ComAhmedabad, Gujarat, India
View →
WD
Wendy Diederich
Colleague at Realtor.ComUnited States
View →
4 education records
Jason Sheard education
Real Estate
Operating Systems And Computer Networking
Applied Web Development
Supervisory Skills
FAQ
Frequently asked questions about Jason Sheard
Quick answers generated from the profile data available on this page.
What company does Jason Sheard work for?
Jason Sheard works for Realtor.com.
What is Jason Sheard's role at Realtor.com?
Jason Sheard is listed as Customer Education and Training Specialist, Senior at Realtor.com.
What is Jason Sheard's email address?
AeroLeads has found 1 work email signal at @realtor.com for Jason Sheard at Realtor.com.
Where is Jason Sheard based?
Jason Sheard is based in Edmonton, Alberta, Canada while working with Realtor.com.
What companies has Jason Sheard worked for?
Jason Sheard has worked for Realtor.Com, Top Producer Software, and Top Producer Systems.
Who are Jason Sheard's colleagues at Realtor.com?
Jason Sheard's colleagues at Realtor.com include Haley Burroughs, Kami V., Stephanie Grubb, Xun Zhu, and Gideon Taylor.
How can I contact Jason Sheard?
You can use AeroLeads to view verified contact signals for Jason Sheard at Realtor.com, including work email, phone, and LinkedIn data when available.
What schools did Jason Sheard attend?
Jason Sheard holds Real Estate from Sauder School Of Business.
What skills is Jason Sheard known for?
Jason Sheard is listed with skills including Technical Support, Training, Troubleshooting, Customer Service, Team Leadership, Windows, Windows 7, and Networking.
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