Jason Smith Email & Phone Number

Sydney, New South Wales, Australia

Responsible to lead strategic change initiatives that transform business operations and culture. I deeply understand client needs and align company strategies to deliver on these objectives. I build strong, trust-based relationships with key external stakeholders and employees, facilitating effective communication and collaboration. I define project.

Sydney, New South Wales, Australia

• This role encompasses leading a team of direct and indirect reports, providing strategic and operational direction to grow the business. This includes a strong focus on building and maintaining strong relationships.
• Drove a >30% reduction in monthly indirect costs through geo-sorting consultants, reducing travel requirements, and reviewing and managing all discretionary expense.
• Increased monthly sales quotes by ~25% and lifted conversion by 21%. This was achieved through fostering a strong relationship with the sales team, setting targets, establishing a regular operating rhythm, and creating.
• Tangibly impacted NSW/ACT DSO (Days Sales Outstanding), reducing number of days from 120 to 43 due to proactive client engagement, building closer relationships, tighter debtor management, and coordinating service.

Greater Sydney Area

• This role held accountability for leading all aspects of the retail branch network. Included sales management and business development through to service standards, revenue, and cost management, coaching and.
• Increased regional mortgage results by 32% in FY19/20 ($211M FUM), simultaneously achieving all cross-sell targets for branches and lenders region-wide. This was achieved post development and implementation of a.
• Led a transformation journey to build capability across the region, including leadership capability, talent assessment, exit strategies, and succession plans. Instilled key disciplines to create a customer-centric.
• Over a four-year period, drove reduction in retail footprint from 16 branches to 7, through mergers, and enhanced digital offerings, while continuing to maintain and grow market share.
• Decreased employee churn from 12% to 4% over a 12-month period, through an uplift and specific focus on communication and change management.
• Developed and implemented a talent management strategy, sourcing new hires, and managing exits. Recruited 80% of lenders and 40% of leaders organically and designed a comprehensive induction and onboarding program..

Greater Sydney Area

• This role was accountable for end-to-end leadership of the Sydney West retail distribution workforce and building brand awareness and growth in greenfield locations.Role Dimensions: FTE 93 | 12 branches | Mobile Sales.
• Highest rating area manager in Australia, with employment engagement scores of 88% against the national average of 78%.
• Achieved YOY revenue growth of 30% in 2011 and 31% in 2012 respectively. Sydney West consistently achieved the highest revenue generation nationally in NSW/ACT.
• Implemented enhanced sales training and change management strategies for all frontline leaders, using Cohen Brown methodology.
• Launched a flagship store and took it from #52 nationally in its old location to #1 in the new location, within a 12-month period.

Diploma Of Business (Valedictorian)

Bachelor Of Economics (Incomplete)

Associate Diploma Of Accounting