Jason Smith, Mba Email & Phone Number

Parsippany, New Jersey, United States

• Supervise, coordinate, and review work assigned to staff and managed service providers• Manage service delivery metrics and quality of service for the service desk• Provide timely service to internal users and white glove service to Bank’s executives• Manage various IT systems across the Bank, including laptops, desktops, printers, network devices, and circuits.• Provide support for advanced Audio/Visual and conferencing systems, including Crestron• Support for Bank’s… Show more • Supervise, coordinate, and review work assigned to staff and managed service providers• Manage service delivery metrics and quality of service for the service desk• Provide timely service to internal users and white glove service to Bank’s executives• Manage various IT systems across the Bank, including laptops, desktops, printers, network devices, and circuits.• Provide support for advanced Audio/Visual and conferencing systems, including Crestron• Support for Bank’s IT facilities, such as data centers and comm-room environments• Work with physical and Virtual servers, deployment, and troubleshooting• Follow the IT change management process to make sure Bank’s production environment stability• Recommend solutions to improve the efficiency of the service desk and track SLA compliance• Understand, document, and upgrade client technology to maintain a functional user environment and mission-critical application platforms• Develop and deliver long-term strategic goals for infrastructure and standards in conjunction with the needs of the business• Manage and update internal documentation related to systems support and best practices• Manage a team of IT professionals in the delivery of service to the organization• Oversee IT service desk, quality of service delivery, and customer feedback• Evaluate new products and services to continue to enhance technology at the Bank• Maintain service desk SLA by working closely with business units and critical vendors• Evaluate opportunities for continued digital innovation and IT process optimization• Manage IT access control process to ensure all access changes are properly approved and implemented.• Work closely with Bank’s Human Resources and IT Security teams to follow onboarding and offboarding processes• Collaborate with CISO and Bank’s IT security team on the access certification process• Work closely with the CTO and other members of the Technology team to address any audit or security concerns Show less

Parsippany, New Jersey, United States

Responsible for key systems and applications as part of the Bank’s enterprise technology.Fulfill the duties by collaborating with internal users and external vendors, senior management at the bank and working closely with the bank CTO. Provide hands-on technical assistance to users at the bank, including remote branches.

Parsippany, New Jersey, United States

Montclair, New Jersey

Responsible for teaching New Student Seminar to first year students making the transition to everyday college life.

Montclair, Nj

•Manage and foster community development for a two building complex of approximately 375 students, freshman-senior, creating a welcoming and inclusive environment.•Advocate, mentor and/or provide resources to students experiencing roommate, personal, academic, social or extracurricular issues. •Directly supervise 9 Community Assistants, 1 Office Assistant, 25 Service Assistants, 1 Service Assistant Coordinator and 1 Resident Assistant Coordinator.•Collaborate with University… Show more •Manage and foster community development for a two building complex of approximately 375 students, freshman-senior, creating a welcoming and inclusive environment.•Advocate, mentor and/or provide resources to students experiencing roommate, personal, academic, social or extracurricular issues. •Directly supervise 9 Community Assistants, 1 Office Assistant, 25 Service Assistants, 1 Service Assistant Coordinator and 1 Resident Assistant Coordinator.•Collaborate with University facilities, campus police, and other campus partners.•Advise the Freeman/Russ Hall Council to offer social programming and advocacy. •Oversee the implementation of the Res Hawk Experience residential curriculum to provide learning and growth opportunities to residents.•Manage a building budget, which covers building management, staff development and payroll, as well as programming, and hall council budgets. •Work collaboratively with faculty and campus partners to enhance the Arts LLC in Freeman Hall. •Serve as hearing officer for Student Conduct in which I take an educational and developmental approach when issuing sanctions.•Serve on the Training Committee, which creates, and implements training materials and schedules for staff lines, ranging from Professional staff to student staff training. •Serve on the Sunshine Committee to provide recognition and appreciation to professional and para-professional•Participate in an on-call rotation; requiring response crises and emergencies including facilities, drug, alcohol, conflict mediation, medical, and behavioral incidents.•Manage and complete administrative tasks for my building including occupancy reports, room management, health and safety inspections, fire abatements, monthly reports and individual and community damages.•Manage social media accounts for Freeman/Russ Complex such as Twitter, Instagram, and HawkSync (OrgSync page) • Other duties as necessary related to above, housing, training, recruitment, etc. Show less

Rutherford Nj

• Supervise student leader staff• Assist the director of Student Engagement and Activates• Assist in planning and selection of campus programs• Collaborate with multiple campus departments • Assist in development and implementation of new student leadership program• Co-advise student leadership board• Serve as an information source for campus events• Serve as a liaison for the department with the student body• Maintain office hours • Assist in facilitating… Show more • Supervise student leader staff• Assist the director of Student Engagement and Activates• Assist in planning and selection of campus programs• Collaborate with multiple campus departments • Assist in development and implementation of new student leadership program• Co-advise student leadership board• Serve as an information source for campus events• Serve as a liaison for the department with the student body• Maintain office hours • Assist in facilitating campus programs on nights and weekends Show less

Rutherford, Nj

• Supervise a Graduate Assistant • Supervise Office Assistants who are responsible for the daily function of the office• Supervise a Resident Assistant staff of eight• Hold bi-weekly one-on-one meeting with all Resident Assistants• Hold weekly staff meetings with the RA staff• Approve proposed RA programs• Budget for RA programming• Create and maintain the training process for entire RA staff • Review and maintain departmental spending budget• Responsible for… Show more • Supervise a Graduate Assistant • Supervise Office Assistants who are responsible for the daily function of the office• Supervise a Resident Assistant staff of eight• Hold bi-weekly one-on-one meeting with all Resident Assistants• Hold weekly staff meetings with the RA staff• Approve proposed RA programs• Budget for RA programming• Create and maintain the training process for entire RA staff • Review and maintain departmental spending budget• Responsible for processing of student housing applications and deposits• Lead selection committee during selection process to hire new staff members • Participate in an on-call duty rotation• Be available for 24-hour emergency response while on call• Ensure residence hall safety and cleanliness through health and safety inspections • Enforce campus policy and procedure• Hear judicial cases ranging from all levels• Monitor and maintain judicial case information through Maxient software• Perform room selection for assigned building• Perform housing placement for the residential population• Co-supervise the room change process that takes place once a semester• Perform damage billing process including but not limited to room inspections, billing, contacting residents, and educating residents about the process• Responsible for building maintenance and up-keep• Manage the closing of the halls at the end of each semester• Work closely with other departments during admissions events, new student orientation, and college task forces• Actively participate in open house events to engage with new and prospective students• Find new ways to integrate technology into existing systems, such as paperless documents, and text alert systems• Maintain Facebook, twitter, and other social media for the residence life department • Attend regional and local housing conferences Show less

Rutherford, Nj

 Prepare Federal individual tax returns. Analyze client tax documents to determine taxable events. Perform audit of clients on hand inventory against purchase orders and receipts. Prepare year end adjusting journal entries

Master Of Business Administration (Mba), Accounting

Activities and Societies: On Call Administrator, Resident Assistant, Sigma Beta Delta, Golf Team, Men's Soccer

Bachelor Of Applied Science (B.A.Sc.), Accounting

Activities and Societies: Resident Assistant, Sigma Beta Delta, Golf Team, Men's Soccer