Director Of Sales Engineering
CurrentI lead a team that serves as the primary liaison between our Development, Member Support, and Partnership teams. Technical smoke-jumpers, our job is to tackle and solve problems, explain complex technical issues to non-technical audiences, pre-check setups, and gather data to make new projects flow smoothly.In addition to manageing the team, I also oversee multiple internal initialives including: - Paperless office process and technology - Collaborative software set and process (Zoom, Slack, etc) - Salesforce administration - SOC 2 Security Audit Project Management - SOC 2 Security Policy Library - Custom software to support daily operations