Senior Integration Engineer
Current- Act as primary point-of-contact and lead financial institution customers through data integration projects of various sizes and scope.- Balance and organize priorities and responsibilities tied to concurrent projects as well as supporting existing clients.- Collaborate with customers and colleagues to understand business needs and translate into preferences for data processing configuration.- Establish expertise in proprietary integration technology and develop industry front-end product knowledge. - Coordinate and conduct user testing sessions as well as training sessions on self-service technology.- Troubleshoot existing client configuration and contribute to general customer support.